EPITEC

Solutions Architect

Georgia

14 days ago
Save Job

Summary

Remote - Must live in Georgia - up to 25% travel. Focus would be for a Data Networking/Infrastructure/Security Specialist.


Technical background should include:

  • Intelligent Infrastructure - Dedicated Internet Access, Identity Management, LAN/WAN SD WAN, Virtualization, AI-Powered Data Connectivity, Routers/Switches/AP's, Hybrid-Cloud Infrastructure, LEO Satellite Internet
  • Security - SEIM, Access Control, Device Management, NGFW, Cloud Security, Endpoint Security


Scope of Role and Responsibilities:

Essential, key job responsibilities for this role include, but are not limited to:

Sales Execution:

  • Successfully plans and executes sales activities within the sales process.
  • Total ownership of the technical sale during customer and partner pre-sales activities.
  • Leads sales and partners in scoping Offerings to meet customer requirements.
  • Analyzes client business needs and recommend appropriate business solution/strategy.
  • Participates in the planning and design process by assessing current state and desired outcome.
  • Identifies, provides leadership to, and coordinates technical solution development activities in pursuit of formal proposal development.
  • Identifies and engages Subject Matter Experts for discreet service offerings identified in the technical solution.
  • Monitors the engagement process and obtains additional resources as needed.
  • Sets up and executes evaluation activities that prove Offerings.
  • Identifies and develops technical champions; neutralizes challengers within the account.
  • Ensures complete handshake to customer success organization.
  • Ability to create/modify Bill of Materials, Scope of Work documents


Technical Knowledge:

  • Demonstrates significant expertise in Core Offerings.
  • Technical expertise in (2) primary offerings
  • High-level expertise in (3) additional offers (progressive training and learning required)
  • Masters Command of the Message and Sale principles.
  • Conduct sales presentations to convey the value of solutions.
  • Builds impactful pilot/POCs that prove impact on customer business/requirements.
  • Comprehensive product, competitive, industry and functionality knowledge.
  • Continues education of self and others; facilitates knowledge transfer across the organization.


Client and partner engagement:

  • Provides technical expertise through sales presentation product demonstration of offerings.
  • Maximizes results by anticipating and neutralizing obstacles/objections within an account.
  • Adds value to customer by staying up-to-date on market trends and articulating tangible benefits across customer audiences.
  • Excites and commits prospects with persuasive demos, meetings, and presentations (formal/informal).
  • Actively engages and influences partner community.
  • Provides long term strategy sustaining technical account management.
  • Foundational Attributes:
  • Works effectively as a team member, leads the organization and effectively orchestrates internal and external resources.
  • Actively collaborates with and provides feedback to the Offerings Management team and Subject Matter Experts resources within the presales team.
  • Effectively communicates with all critical resources throughout the sales process.
  • Drives accountability of self and all team members to ensure execution of action items.
  • Humility to learn, master and follow processes.
  • Creativity in framing a deal and positioning Offerings to meet the client's business objectives.
  • Passionate business problem solver for customers.


Additional job responsibilities include, but are not limited to:

  • Possess solid business acumen skills: Strategic Thinking & Problem Solving, Communication Effectiveness & Influence, Financial Literacy, Analytical Skills, Risk/Exposure Evaluation, Critical Thinking, etc.
  • Position requires on-going self-study to continuously improve skills relative to strategic technology direction and service offerings.
  • Recurring report requirements may include but are not limited to: time sheets, expense reports, billable time sheets, task completion documentation
  • Other responsibilities as assigned.


Role Qualifications and Requirements:

The following are minimum qualifications and requirements required for this role:

  • Bachelor’s degree in Computer Science, Information Systems or related experience.
  • 4-6 years of experience in a technical leadership role on small to medium size projects in the areas of integration or support services.
  • 5+ Years Minimum hands-on experience designing complex communications systems.
  • 5 years or more of customer facing solution development experience
  • Various industry certification completion (i.e: CCNP, CCDP, or equivalent required, EMC, VMWare, Citrix, NetApp, or HPe written Certification (i.e. EMC Proven Professional, VSTP).
  • Defined area of Specialization supported by certification or equivalent experience (i.e. Route Switch, VoIP, Unified Communications, Contact Center, Wireless, Server, Storage, Virtualization, Backup and Recovery, VDI).
  • Knowledge of IP Communications, Networking, Security, End User Computing, Virtualization and Data Center Industry and Solutions.
  • Expert level understanding of at least 2 offerings (positioning)
  • SME level at 1 offering (end to end)
  • Involvement in Industry Councils, User Groups, as appropriate.
  • Experience in development of outcome based account plans
  • Ability to own multi-tower solution development end to end
  • Willingness to adapt the T.E.D. model for needs discovery in customer discussions
  • Understanding of IT org structure and operating model
  • Experience with structured project management methodologies.
  • Experience working with solution design, job costing and quality planning.
  • Experience developing/writing technical sales documents.
  • Experience working in a project/team environment.
  • Must possess excellent time management skills.
  • Must possess good organizational skills.
  • Must possess excellent client/customer interface skills.
  • Must possess working knowledge of Visio.
  • Comfortable presenting to customer audiences at varying levels of seniority
  • Bachelor degree level in storytelling
  • Ability to develop/ deliver management presentations.
  • Proficient in MS-Office (Word, Excel, PowerPoint).
  • Able to architect and design detailed configurations for complex Communications Systems.
  • Able to assess and monitor a complex network to ensure service is provided as designed.
  • Excellent relationship skills.
  • Excellent verbal written communication skills are required.
  • Excellent high-level problem-solving skills.
  • Demonstrates a growth mindset
  • Experience positioning and selling of managed services (services mindset)

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