Department Information

At the California Department of Public Health (CDPH), equity, diversity, and inclusion are at the core of our mission to advance the health and well-being of California’s diverse people and communities. We are genuinely and strongly committed to cultivating and preserving a culture of inclusion and connectedness where we can grow and learn together with a diverse team of employees. In recruiting for team members, we welcome the unique contributions that you can bring to us and the work we do.

The CDPH is dedicated to optimizing the health and well-being of the people of California. The Information Technology Services Division (ITSD) within CDPH advances its vision of "Healthy Individuals and Families in Healthful Communities" through the provision of high-quality information resources and technology.

The Enterprise DevOps Section 1 team develops and supports a variety of innovative products including web applications, data visualization tools, databases and enterprise scale data analysis solutions including system integration efforts to enhance public health initiatives. Our team is committed to delivering cutting edge solutions that advance public health objectives through technology and innovation.

• Department Website: https://www.cdph.ca.gov
• Check out How to Apply for a Job at CDPH
• Benefit information can be found on the CalHR website and the CalPERS website.
• The CDPH does not currently use E-Verify for employment verification.
• The salary listed in this ad may not include recent adjustments or changes from the fiscal year

Job Description And Duties

The incumbent works under the general supervision of the Information Technology Supervisor II, within the Enterprise DevOps Section 1.

The Information Technology Associate (ITA) performs a variety of recurring, well-defined tasks requiring occasional, innovative problem-solving within guidelines and a scope that may encompass one or more units, functions, or processes in multiple program areas of Client Services and Software Engineering which involves analyzing, developing, documenting, and implementing software that adheres to CDPH Enterprise requirements.

The ITA creates, enhances, and maintains information technology (IT) software solutions; gathers, documents, and reviews system requirements and specifications; develops test plans, reports, and user manuals; conducts user training; and tests, debugs, and evaluates software and hardware to make sure they are integrated well with each other. This includes, but is not limited to, operating systems, control systems, proprietary software packages, commercial off-the-shelf software, telecommunications software, and database management software. Researches, configures, and tests hardware and software to ensure seamless integration, cost-effective solutions, and improves CDPH operation.

The ITA maintains a clear understanding of all phases of the software development lifecycle methodology and IT project priorities in a multi-platform environment. This includes working with low-code and no-code platforms , workflow automation, and content management systems . The ITA demonstrates strong capabilities in data analysis, automation, and decision-making, with a proven ability to integrate these platforms into public health systems for data visualization, dashboarding, and decision support.

The ITA performs duties in the Client Services and Software Engineering domains.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Extensive knowledge and hands-on experience with low-code or non-code platforms such as Microsoft Power Platform with workflow automation and a CMS such as Power Pages.
• Experience with Power BI, Tableau, or Posit dashboards, demonstrating strong data visualization, automations, and other business intelligence tools.
• Proven ability to integrate these platforms with public health systems for data visualization, dashboard and decision-making.
• Ability to improve standards through process and SOP documentation, identify key processes, map current workflows, define relevant standards, write concise instructions, test and gather feedback, and keeping SOP current.
• Experience in troubleshooting, optimizing, and customizing working with cross-functional teams to implement data-driven strategies for improved public health outcomes.

Statement of Qualifications (SOQ)

An SOQ is a narrative discussion regarding how the applicant’s education, training, experience, and skill meet the Desirable Qualifications for the position. The SOQ responses are also evaluated for writing ability. For additional information on writing an SOQ, please visit How to Write Engaging SOQs for CDPH.

• Please describe how your education and experience makes you qualified for this position by addressing the duties outlined in the duty statement and the desirable qualifications within the job posting. Please be specific about your knowledge, skills, and abilities.
• The SOQ must be typed and no more than 2-pages in length. Candidates are also required to include a resume with their submission; however, please note, resumes will not be accepted in lieu of the Statement of Qualifications.

Eligibility Information

If you are new to California State Service, you must take and pass the examination for this classification to be eligible for hire. Current state employees without transfer or list eligibility must also complete and pass the examination for this classification to qualify for this position.

Please go to CalHR’s website to review the Information Technology Associate exam bulletin.

Telework Information

This position may be eligible for telework up to three (3) days per week and is required to report in-person to the designated headquarters office location a minimum of two (2) days per week. The amount of telework permitted is at the discretion of the Department and is subject to change, consistent with CDPH’s Telework Program. All employees who telework are required to be California residents in accordance with Government Code 14200. Candidates who reside outside of the state of California may be interviewed; however, the selected candidate must have a primary residency in the state of California prior to appointment (and continue to maintain California residency) as a condition of employment. Failure to meet this requirement may result in the job offer being rescinded.

Business travel may be required, and reimbursement considers an employee’s designated headquarters office subject to regulations and bargaining unit contract provisions. All commute expenses to the designated headquarters office will be the responsibility of the selected candidate.

The headquarters office location for this position is identified in the duty statement.

Final Filing Date: 4/30/2025

Job Code #: JC-474583

Position #(s): 580-150-1401-001

Working Title: Software Engineer

Classification: INFORMATION TECHNOLOGY ASSOCIATE

$4,791.00 - $6,421.00 A

$5,266.00 - $7,058.00 B

$5,757.00 - $7,716.00 C

$6,331.00 - $8,485.00 D

Work Location: Sacramento County

Telework: Hybrid

Job Type: Permanent, Full Time

Should you have any questions regarding the application process, our Recruitment Team is ready to help you at [email protected] or (916) 445-0983.