HM Note: This hybrid contract role is three (3) days in office. Candidates resume must include first and last name.
Description
Responsibilities:
Aide in the upgrade of Microsoft Dynamics 2016 to current supported version
Update and configure connections to the CRM system
Update and configure CRM front-end portal solutions
Troubleshoot and remediate technical issues for both the CRM system and the front-end portal solutions
Understand, configure, troubleshoot and remediate issues with batch file processing as it relates to the CRM and front-end portal solutions
Required to translate technical systems specifications into working, tested CRM applications. This includes developing detailed programming specifications, writing and/or generating code, compiling data-driven programs, maintaining, and conducting unit tests.
Resolves and troubleshoots technical problems which arise during the creation, use and operation of software packages
Creating and/or updating APIs
General Skills
Experience in programming and analysis; specialized CRM software package support at the specified experience level
A solid understanding of low-code/no-code platforms
Ability to collaborate with IT Professionals throughout the Software Development Life Cycle
Experience in structured methodologies for the development, design, implementation and maintenance of applications
Experience in design, code, test, debug and document applications
Experience in the use of object and/or third generation language development tools
Experience in one or more programming languages
Experience in application design, latest design patters, deployment and troubleshooting
Experience with relational and hierarchical database technologies
Experience in the use of information retrieval packages using query languages
Experience with one or more communications protocols
Experience in structured methodologies for the design, development, implementation and maintenance of applications
Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts
Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
A team player with a track record for meeting deadlines CRM Software Development Skills
Knowledge and experience with specific CRM software and anticipated future releases high availability solution design and implementation
Knowledge and experience with specific CRM enterprise architecture methodologies, design standards and tools
Experience with middleware and gateways
Expertise in specific tools for CRM software development
Desirable Skills
Knowledge and experience with programming Internet-ready applications
Knowledge and experience in rapid application development (RAD) methodologies
Knowledge and understanding of Information Management principles, concepts, policies and practices
Experience with middleware and gateways
Experience reviewing, analyzing, and modifying product installation scripts including encoding, testing, debugging
Ability to provide post-implementation support and resolve any post-implementation technical issues
Experience conducting design walkthrough sessions with project team
Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
Ability to provide user and system documentation as required
Skills
Experience and Skill Set Requirements
Extensive Experience With The Following Technologies
MS Dynamics (2016 and D365)
C# programming
NET Framework - all supported versions
ASP .NET programming
SQL
XML
MS WebServices
MS SQL Server - all support versions
Batch file processing
API creation and configuration
Windows environments
Experience in programming and analysis at the specified experience level
Experience in structured methodologies for development, design, implementation and maintenance of applications
Experience managing multiple concurrent tasks
Experience formulating business processes
Demonstrated ability to develop successful relationships with all levels of stakeholders
Knowledge of and/or management of production, operations and application support functions in large or medium sized organizations
Experience with gathering business requirements
Excellent analytical, problem solving and decision-making skills; oral and written communication skills; interpersonal and negotiation skills.
A team player with a proven track record for meeting strict deadlines
Development of training curriculums, material and delivery of training sessions.
Must Haves
MS Dynamics (2016 and D365)
C# programming
NET Framework - all supported versions
ASP .NET programming
SQL
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