Mission Able to define a technical roadmap and solution architecture for the evolution of Dynamics CRM as part of an omnichannel customer strategy Define integration between TME system, authentication systems and data/reporting systems Identify and communicate with key stakeholders in TME (Operations, system engineering, Cloud team, etc.) & NMSC IT scope Collaborate between various project teams to deliver architecture Identify technological risks and counter measures Collaborate with business analysts, developers, and technical support teams to define project requirements & specification Maintain documentation regarding processes & operations Ensure adequate monitoring solutions are in place Perform code reviews of Azure integration components (Azure Functions, Web Apps, Web Jobs) Follow up on the evolution of standards, best practices (code quality, DevOps, architecture patterns) Follow up and coordinate activities of support and deployment team Handling of technical debt Profile Engineering & software architecture design Be able to design, explain and defend the target system architecture Be able to guide team to implement the target architecture with appropriate quality gateways Be opinionated and challenge and highlight implementation decisions and risks that could jeopardise the ongoing quality of the product Working with multiple teams to pull the information needed to support your decisions and design and to gain concensus Extensive experience with large scale integrations of Dynamics 365 CE (Inbound & outbound) and a complex Dynamics setup using multi-layered solutions Hands-on experience with Dynamics 365 Customer Service & Sales, Microsoft Customer Voice and the broader Power Platform ecosystem (Power Automate, Dataverse, etc.) Able to built prototypes and proof of concepts if needed Experience with providing guidance around improving reporting and analytics layer for Dynamics CRM is a plus. Organization Our Mission Statement Digital and human resources at the center of the sustainable development of our society. In a world of continuous transformation, accelerated by technological developments and societal challenges, it is necessary to adapt in an ongoing, agile way to meet the challenges of the future. About Inetum, Positive digital flow Inetum is a European leader in digital services. Inetum's team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum's solutions aim at contributing to its clients' performance and innovation as well as the common good. Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility. Driven by its ambition for growth and scale, Inetum generated sales of 2.5 billion euros in 2023. Country Romania Location Bucharest/Remote Contract type Fixed-term contract Apply