INTRODUCTION

Ace Hotel is a pioneering hospitality brand celebrated for its creative spirit, cultural connectivity, and community-first approach. Since opening its doors in Seattle in 1999, Ace has reimagined the hotel experience—transforming it from a place to stay into a place to gather, create, and belong. Each property is thoughtfully designed to reflect the soul of its surroundings, blending local architecture, art, and culture with a distinctive, design-forward, industrial-chic aesthetic.

With locations in cities like New York, Kyoto, and Sydney, Ace Hotels have become vibrant homes for artists, musicians, entrepreneurs, and imaginative minds. Rooted in creativity and collaboration, Ace is deeply committed to supporting both local and global talent—offering innovative, meaningful guest experiences that go far beyond the expected.

Our first-ever Greek home is an Eden on the Athens Riviera. Tucked into the Glyfada coastline just south of the city, the Hotel & Swim Club connects Athens through the ages to an ever-evolving culture of now. Now all we need is you.

SUMMARY

We’re looking for a culturally plugged-in, creatively driven Social Media Manager to lead our local social channels. This person will be responsible for building a vibrant and consistent presence across platforms—driving awareness, growth, engagement, demand, and bookings through standout content and strategic execution.

The candidate will be crafting and posting content, and collaborating with partners, creators, and the wider Ace team to ensure we remain relevant and resonant within the local scene. This role is key in shaping how Ace shows up in the world—always balancing brand integrity with creative flair and local nuance.

CORE FOCUS & ESSENTIAL RESPONSIBILITIES

Qualified candidates must be able to satisfactorily complete the following responsibilities. Other duties may be assigned.

1. Develop and manage a monthly content calendar with strategic intent—defining audience focus, platform, and message.
2. Create high-quality, platform-native content that reflects the Ace aesthetic, values, and tone of voice, while speaking directly to the interests of our audience.
3. Balance polished creative with human, relatable content to tell authentic stories.
4. Monitor content performance and continuously optimize for reach, engagement, and conversion.
5. Lead collaborations with content creators, including co-created posts and cross-promotions.
6. Manage DMs and community interactions, flagging key messages to relevant teams when needed.
7. Deliver weekly reports on engagement, follower growth, and content highlights.
8. Regularly evaluate and improve the local social strategy based on insights and performance data.
9. Collaborate with PR and marketing teams to align messaging and amplify key cultural and brand moments.
10. Contribute to the refinement of Ace’s global social media playbook, sharing insights and learnings from local execution.
11. Stay attuned to emerging platform trends and cultural shifts to keep content fresh, relevant, and impactful.

ESSENTIAL QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Strong organizational skills; able to manage content calendars and deadlines across multiple platforms.
2. Confident in capturing and editing photo and video content for social media.
3. Proficient in tools like Adobe Creative Suite, Canva, CapCut, and in-app editors.
4. Deep understanding of Instagram, TikTok, YouTube, Facebook, LinkedIn, and X.
5. Skilled at writing clear, engaging copy with a consistent tone of voice.
6. Creative eye for visual storytelling and brand-aligned design.
7. Comfortable using data to inform and evolve content decisions.
8. Experience in fast-paced, culturally driven environments—hospitality or the arts a plus.
9. Curious, collaborative, and proactive—always looking ahead to what’s next.
10. Skilled project manager who can balance multiple priorities, meet deadlines, and work well cross-functionally.
11. Proactive, optimistic, self-directed—and genuinely passionate about Ace and the culture it represents.

REQUIRED EDUCATION and/or EXPERIENCE

A minimum of 5 years of experience in social media and content marketing, ideally within a creative or lifestyle-led brand, with a proven track record of growing engaged communities and driving real results. This position also requires strong knowledge of Athens' cultural landscape—music, food, art, and emerging creative scenes, and experience managing partnerships, creator collaborations, and influencer campaigns.