Who are you :

• Act as the primary point of contact for corporate clients, delivering timely, professional support and ensuring seamless on-site service as needed.

• Deployment of large distributed application in Production/Staging environment.

• Run the production environment by monitoring availability and taking a holistic view of application and system health.

• Excellent problem-solving abilities, with a client-focused approach to ensure high levels of satisfaction.

• Coordinate with clients on activities such as deployment planning, change management, incident management, custom requirements and Provide operational support.

• Implement automated software/tools to manage platform infrastructure and applications along with the security measures.

• Improve reliability, quality, and time-to-market of our suite of software solutions.

• Participate with other teams to improve reliability of service through rigorous testing.

• Documenting best practices for deployment, measurement, and monitoring.

Educational Qualification

Bachelor’s degree in CE/IT/ECE engineering.

Any professional certification in area like Linux, AWS, Azure, Devops, Security etc. would be advantage.

What will excite Us

• 3+ years of hands on experience in deployment and maintenance of large scale production environment.
• Extensive experience in Linux system and proficient in writing and optimizing shell scripts for automation and process management.

• Knowledge of the operational aspects of software systems such as measuring, analysing, alerting, building dashboards, security and disaster management etc.

• Hands on experience in cloud technologies like AWS or Microsoft Azure in a production environment along with good knowledge about Networking and Load balancing.

• Hands on experience in technologies like Ansible, Docker, Prometheus, Grafana or any other relevant tools.

• Ability to automate process with one or more scripting languages such as Shell Script, Python, NodeJS etc.

• A proactive approach to spotting problems, areas for improvement, and performance bottlenecks
• Experience in Incident Management, with strong proactive communication skills for both internal stakeholders and clients.

• Strong organizational skills to manage customers, track support cases, and ensure timely resolutions.

Location : Mumbai (Andheri)