As a Senior Site Reliability Engineer at Instapro Group, you will combine your software engineering expertise with a deep understanding of cloud infrastructure, particularly within the AWS ecosystem, to be responsible for our platform's reliability, scalability, and performance, as well as ensuring other teams are delivering work in a safe and effective continuous delivery setup. Instapro Group’s products positively impact countless homeowners and tradespeople across Europe and Canada. Team and Technology The Cloud Infrastructure Engineering team provides reliable & secure infrastructure to efficiently develop solutions that address user needs and foster business growth. You get to work with a team composed of a technical product manager and experienced engineers who are passionate about cloud technologies, distributed systems, and automation. Additionally, an engineering manager, and a director of technical strategy & execution will support your team. We provision infrastructure using Terraform. We have AWS as a cloud provider and our platform consists of applications mostly running on EKS clusters while others run on Lambda. We also have a self-managed GitLab, which engineers in the organisation use to collaborate, test, and deploy their work. Your role includes the following: Collaborate effectively with the team and stakeholders to deliver high-quality solutions that improve reliability, scalability, observability & monitoring, and performance Eliminate toil through automation and leveraging managed solutions to optimise the operation of our infrastructure and services Monitor the health and performance of our infrastructure Respond to and troubleshoot production incidents. Leading blameless post-mortem for learning and improvement Enable engineers outside the team with their needs and promote industry best practices Be proactive in suggesting improvements, ideas, knowledge, and offering help 5+ years of back-end development and operations experience Extensive AWS experience, particularly with services like EKS and Lambda, along with AWS governance and management Provisioning and managing infrastructure as code (IaC) using Terraform Strong security knowledge (network, application, infrastructure, database) Knowledge of protocols (TCP, HTTP, UDP, DNS, and TLS) Observability tools experience (Sentry, Prometheus, Grafana, Kibana, Jaeger) Strong communication skills and a collaborative mindset Bonus: Proven experience in scaling systems expanding across regions, GitLab CI/CD, database performance tuning, Go programming Why you’ll enjoy working at the Instapro Group You can make an Impact. Joining Instapro Group is an opportunity to help crack the code in one of the last big industries to become digital-first. We’re leaders in our markets, yet small enough for everyone to make a real difference. We care. We don’t believe in one size fits all. Whether it’s flexibility in your working hours, your location, or opportunities to advance and grow, you’ll find a supportive and open culture designed to help our team members thrive. These are the benefits you'll enjoy: Highly competitive salary package Hybrid work environment Hybrid allowance/benefit Eligibility to receive an equity award Temporary work from abroad policy Mental health support Regular team and social events Further benefits depending on location These are the values that guide everything we do: We put integrity first. We are authentic, transparent and respectful. We are all stewards. We are stewards of the company on behalf of all stakeholders. We follow the evidence. We are objective, evidence-based and pragmatic in our decision-making. We never stop learning. We are open-minded and curious. We win together. We collaborate and earn trust with our colleagues. We are inclusive. We are committed to building a diverse and inclusive company. Read our values in full here Interested in applying? Submit your application below and we will get back to you.