Responsibilities

• Managing and monitoring daily cafeteria activities, including but not limited to food and beverage service.
• Product offering and addressing queries related to the Hunger Box product.
• Recognizing client needs and ensuring that they are met with the assistance of city/central staff.
• Escalation management: Managing escalations at the site level with the assistance of the operations team and ensuring that the escalations are resolved.
• Client management: Involves daily client meetings, reporting on changes made to guarantee a better user experience, and fostering client relationships.
• Manage food vendors skillfully to ensure they uphold the HungerBox policy and deliver the expected service standard.
  
  

Requirements

• Bachelor's degree in business, operations management, and IHM.
• 1-2 years of experience in the food technology or delivery industry, or hospitality.
  
  

This job was posted by Apurva from HungerBox.