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Seeking Sharepoint Online Administrator to join project team supporting Federal Agency onsite in Washington DC.
The SharePoint Online Administrator position is integral to managing and maintaining the organization's SharePoint Online environment. This role exists to ensure efficient collaboration, document management, and information sharing across the organization. Primary responsibilities include configuring and optimizing SharePoint sites, managing permissions, and ensuring security compliance, with the ultimate goal of facilitating seamless communication and collaboration while safeguarding the organization's digital assets. Duties include:
Administer and support the SharePoint Online platform and the organization s intranet, including installation, configuration, and maintenance.
Manage continuous improvement and changes affecting SharePoint Online, Microsoft Teams, and other Microsoft 365 services, including typical system administrative activities such as site creation, site administration, and issue resolution. Use Sharegate for SharePoint Online and Teams for migration, management, and reporting of SharePoint Online content, ensuring data integrity and compliance.
Conduct training sessions for users on SharePoint Online usage and best practices.
Provide technical support to users regarding SharePoint Online usage and troubleshooting.
Take ownership of SharePoint-related tickets and see issues through to resolution. Exercise excellent judgement as to when issues should be escalated, and higher-level support is needed.
Create and manage workflows using Microsoft Power Automate to automate business processes.
Design, develop, and implement solutions using Power Apps to enhance user experience and streamline operations.
Implement backup and recovery strategies for SharePoint Online data.
Required skills include:
Bachelor s degree plus a minimum of seven years of relevant full-time work experience in computer science, IT, or a related field and at least three years of SharePoint Online experience. A relevant graduate degree may substitute for two years of work experience.
Minimum of three years' experience in supporting a diverse group of users.
Proven experience managing and administering SharePoint environments, including SharePoint Online, Power Apps, and Microsoft Power Automate.
Experience with Microsoft Entra, Exchange Online, Microsoft 365 tools, Sharegate, and Microsoft Teams administration.
Proficiency in developing and implementing Microsoft workflows.
Strong understanding of SharePoint Online architecture, features, and functionalities, including security and compliance best practices.
Experience in configuring and customizing SharePoint sites, lists, and libraries, as well as in content migration and end-user support.
Excellent Communication, Interpersonal Skills, And Writing Abilities.
Ability to troubleshoot and resolve technical problems remotely, handle multiple priorities, manage tickets against SLA, and adapt to workload changes.
Commitment to ongoing skills and domain knowledge acquisition.