Clearance: Public Trust (not required Day 1)

Background & Drug Screening Required**

Requirements

Bachelor’s Degree

Experience working with ServiceNow 3 – 5 years

Excellent customer relationship management skills including ability to lead requirements gathering and grooming conversations with clients 3 - 5 years

Strong analytical skills; ability to research ServiceNow HRSD issues and provide solution recommendations 3 - 5 years

Engage with different client audiences including working groups, leadership, and end federal product users regarding various technical and non-technical toipcs such system process improvements, requirement definition, and change management 3 - 5 years

Capacity and willingness to learn complex business rules and apply them to system processes and support 3 - 5 years