Job Details

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Key Relationships

• Internal: Sales Engineers/Manager, Project Managers (where applicable), Service Team leader, Assistant Service Manager, Managing Director
• External: Clients / customers
  
  

Duties and Responsibilities

• Comply with Primepower servicing schedules and procedures.
• Ensure all equipment is prepared for hire in compliance with Primepower ‘Green Card’ procedure
• Ensure immediate response and minimal disruption to client’s requirements
• Perform simple repair as needed on PPME equipment
• Perform routine PPME equipment maintenance tasks daily
• Ensure good housekeeping of work area and service vehicle
• Customer satisfaction externally & internally
• Compliance to QHSE & ISO 9000 Policy and Procedures
• Compliance with 24 hour call – out policy
• Any other duties considered essential for effective operations and service
  
  

Skills

Desired Skills

• Problem solving and analyzing skills
• Planning & Organising skills
• Attention to detail
  
  

Desired Behaviors

• Drive for results – a deep seated inner desire to compete against standards of excellence and achieve “step changes” in business results
• Task Completion – reliable, committed to completing tasks
• Resilience – persistent, positive and self-reliant
• Accountability – drives outcomes by taking personal responsibility
• Customer Focus – understands the importance of customer needs, whether internal or external, focuses on responding to them and develops relationships
• Working together with others – relates to people, engages and builds relationships
  
  

Experience

• Able to work long hours in demanding conditions under pressure
• Previous Experience with Cummins/Iveco/Scania Diesel Generator engines
• Minimum 2+ years of experience relevant role or related field
  
  

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