Johnson Controls

Service Sales Engineer, IR

Jakarta, Jakarta, ID

3 days ago
Save Job

Summary

Who we are:

Johnson Controls Indonesia has been recognized as a Great Place To Work®! This achievement reflects our commitment to fostering a positive, inclusive, and dynamic work environment where every team member can thrive. Find out more here: https://greatplacetowork.co.id/companies/pt-johnson-controls-indonesia/

What you will do:

As an IR (Industrial Refrigeration) Sales Service Engineer, you will be responsible to do proactive selling for certain products and services, building relationship and network in the industry, and managing current accounts and generate new leads for new customers.

How you will do it:

  • Proactive selling of service agreement, labor & materials, parts and new initiatives through schedule and/or drop in visits 

  • Address customer objective, needs and requirements, recommend solution and link customer requests, contact to internal factories 

  • Compare received order with quotation and comments on Terms & Conditions to reflect an ethical business 

  • Work across departments, countries and be proactive team member of JCI 

  • Keep manager informed for the changed in marketplace, applies knowledge of competitors' service and business to favorable differentiate our service from them 

  • Represent the company to customers with professional appearance, maintain consistent communication with customers as well as establish the long-term relationship with them 

  • Conduct training, courses and on-line tasks as advised in timely manners

What we look for:

  • Engineering Degree onwards and/or relevant industry experience 

  • 2 years and above experience in HVAC&R industry service or sales function 

  • Good communication, analytical, organizing and relationship management skills

  • Must be a proactive team player 

  • Industrial & Process Refrigeration products and systems knowledge 

  • Local/regional HVAC&R market and customer base 

  • Pricing & quotation 

  • Budgeting & forecasting 

What we offer:

  • Competitive salary

  • Paid vacation/holidays/sick time

  • Comprehensive benefits package

  • On the job/cross training opportunities

  • Encouraging and collaborative team environment

  • Dedication to safety through our Zero Harm policy

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