MDA Edge

Service Center Manager with Power Generation, Coolers, Chillers

Phoenix, AZ, US

$10
28 days ago
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Summary

Must-Haves:
  • Management of Technicians.
  • Knowledge of Power Generation, Coolers, Chillers.
  • Experience running a $10 million service center.
Nice-To-Haves:
  • Strong KPI experience for service personnel.
  • Financial Budgeting and Profit and Loss.
  • Leadership skills running service center.
  • Managing service technicians and equipment.
Job Summary:
  • This role is responsible for managing/supervising experienced professionals who exercise latitude and independence in assignments.
  • You will focus on policy and business plan implementation for short-term results (1 year or less).
  • Set goals and objectives for team members to achieve operational/Job Family Group results.
  • Manage projects and processes that are moderately complex with little oversight.
Here are some of the perks and rewards:
  • Competitive compensation
  • No cost medical plan option available
  • Paid training programs and tuition reimbursement.
  • Sales career growth potential in expertise, leadership, and across territories
  • Safety-focused culture
  • Benefits: Dental Insurance, Medical Insurance, Vision Insurance, Life Insurance, Retirement, Paid Time Off, 20% annual bonus, Partial Relocation.
What you'll do:
  • Managing significant repairs and overhauls on time, to standard, and within agreed budgets for specific maintenance and overall department budgets.
  • Ensure the fleet's timely maintenance, availability, and reliability for deployment.
  • Ensure accuracy of Fleet Readiness, utilization, inventory, and other related information.
  • Responsible for Fleet test and turn.
  • Ensure completion of PM servicing & oil sampling.
  • Drive Retrofit and checklist completions.
  • Accountable for Parts supply and core returns.
  • Support the serialized Physical Assets Verification (twice yearly) exercises and ensures consistency of data in Movex and fixed asset registers.
  • Accountable for delivery on all key operations metrics such assets in service, on-time service completions, etc.
  • Drive HSE issues through high personal involvement and visibility.
  • Develop strong working relationships and good communications with stakeholders.
  • Audit and make recommendations to ensure that all facilities are operated and maintained in line with the Company's Global Service Centre Management Standards.
  • Responsible for technician supervision and deployment through planning and scheduling.
We're experts, which means you'll have the following skills and experience:
  • Minimum of an associate degree or relevant experience.
  • 5-10 years' experience in planning, forecasting and managing service centers Technicians.
  • Knowledge of Power Generation, Coolers, Chillers
  • ERP and CRM knowledge
  • Professional and effective communication skills with a high level of self-motivation, energy, accountability, and commitment.
  • Ability to prioritize and respond with the appropriate sense of urgency.
  • Proven Customer focus with a strong sense of urgency for creative solutions.

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