The UX/UI Designer will help to move our business forward to create dynamic digital experiences that drives
efficiency and business results across Gallagher digital properties. As part of the Digital Products team, you will
work alongside curious, self-driven critical thinkers who have an entrepreneurial mindset to create lasting value for
our clients and organization on a global scale. Our team works smart by advancing data-lead experiences,
embracing iterative product design and actively collaborating across the organization. We are in the midst of digital
transformation, building best in class experiences for our clients and colleagues, to create dynamic interactive
experiences in a timely manner. It is an exciting time to be a part of Gallagher and the Digital Products team.
We are looking for an experienced UX/UI designer who will join our agile team to improve our product digital
experience across the globe for Gallagher. Your talent and experience, from rapid prototyping and design on both
customer-facing websites and employee portals, will help evolve our brand to the next level to drive leads and
1
engagement. You will work alongside full-stack developers, scrum master, and product owners to continually
enhance and improve the customer’s digital experience. Role will report to VP of Digital Products.
Gallagher is one of the largest insurance, risk management and consulting firms with over 50,000 employees
globally. Headquartered in Rolling Meadows, IL, this role will be hybrid in office.
About You
Your portfolio will highlight your talent and experience to design products (apps and tools) and create compelling
digital experiences to drive engagement and leads.
You are proactive, comfortable managing several concurrent projects, take responsibility and prioritize your work. A
self-starter who is comfortable working independently as well as on the project team. You have demonstrated
strengths to rapidly prototype using Figma and design systems, interactive prototypes for user testing within
usertesting.com (using Axure or other tools). You can effectively estimate your work and adjust to changing
priorities. You are able to work on multiple projects and balance priorities.
As part of a global team, you are flexible to meet via conference call with global stakeholders. You will work
collaboratively with our corporate digital team, Brand, in-house creative team, development teams and agency
partners. You are comfortable presenting design concepts and receiving feedback from stakeholders, team
members and research.
Essential Responsibilities
Describe the essential responsibilities in order of importance: Begin each responsibility with an action verb.
Importance
Major Action and Support Actions
Conceptualize and design creative solutions that align with brand standards yet moves the brand to new
visual experiences with user research and business goals.
2
Concept modern designs for products and websites taking our current designs and components and
evolving to the next generation of design and experience keeping accessibility standards and responsive
design top of mind.
3
Collaborate with Digital Experience team and design review process
4
Transform ambiguous thoughts and ideas into impactful experiences
5
Collaborate, create, and maintain digital design systems that can be shared with internal teams and
agencies, designers, and development teams across Gallagher using Figma and other tools.
6
Create low and high-fidelity designs and click-through prototypes for user testing in a timely manner in
various viewports.
7
Effectively communicate and present ideas and design rationale with UX/UI best practices to project
team and stakeholders. Communicate design justification and receive feedback to modify designs based
on feedback, research, and insights.
8
Advocate for the end user throughout research, design and development.
9
Collaborate with the project team, including research, developers, content, brand and product owners
throughout design and development process globally.
10
Create user flows as requested for new experiences.
11
Define UX requirements to guide developers.
Version: 1.0
Updated on: 14/02/2024
Experience working on agile project team
12
Stay current with digital trends, tools and best practices
13
Experience and comfortable working remotely and with distributed teams across different time zones.
All other duties as assigned.
Job Scope (Check One)
☐ Country ☐ Multiple Countries ☐ Region (☐ Americas ☐ LATAM ☐ UK/EMEA ☐ APAC) ☐ Global
COMPETENCIES (OPTIONAL)
Competency
Description
Advanced UI Design and Interaction
Design
Senior UI/UX Designers should have an advanced understanding of visual design and
interaction principles. They create polished, high-fidelity designs and interactions that
enhance user experience, and work with tools like Sketch, Figma, Photoshop
and Adobe XD to create complex user interfaces.
User Research and Analysis
At the senior level, designers should be skilled in conducting comprehensive user
research (user interviews, surveys, persona development, etc.) to inform design
decisions. They analyze user behaviors and feedback to continuously refine and
improve designs, ensuring they meet user needs.
Usability Testing and Feedback
Iteration
Senior designers should be able to independently plan and execute usability testing
sessions, analyzing results, and iterating on designs based on user feedback. They use
tools like UsabilityHub, Optimal Workshop, and Lookback to conduct tests and gather
insights.
Prototyping and Interactive Design
Senior designers should be skilled in creating interactive prototypes that simulate the
user experience, using tools like InVision, Marvel, & Figma. They build prototypes that
demonstrate the flow and interactions of an interface to stakeholders or users.
Cross-Functional Collaboration and
Stakeholder Management
Senior UI/UX Designers work closely with product managers, developers, and business
stakeholders to ensure that designs meet both user needs and business goals. They are
also involved in presenting and defending design decisions to stakeholders.
EDUCATION AND EXPERIENCE (Compensation will fill in with the appropriate degree/education from career level guides. Please list
Any Preferred Information)
Minimum Required Degree: Bachelor's Degree in
Graphic Design, Interaction Design, Human-
Computer Interaction, or a related field.
∙Preferred Degree: Bachelor's Degree in Graphic Design, Interaction
Design, Human-Computer Interaction, or a related field.
Master's Degree in Graphic Design, Interaction Design, Human-
Computer Interaction, or a related field is preferred
Certificate(s)/Special Training
oCertification in UI/UX Design, Human-Centered Design, or Interaction Design is highly preferred.
oProficiency in design tools such as Sketch, Adobe XD, Figma, Photoshop and InVision.
oTraining or certification in user research methodologies and usability testing to enhance skills in gathering and
analyzing user insights.
oCertification in Design Thinking methodologies to support innovative problem-solving and user-centered design
approaches.
3
oFamiliarity with front-end development languages such as HTML, CSS, and JavaScript is a plus.
oCertification in advanced design thinking or user experience strategy is beneficial.
oFamiliarity with Agile and Lean UX methodologies, with any relevant training or certification being a plus.
oTraining in accessibility standards and guidelines (e.g., WCAG) is advantageous.
Experience ( Career Level Guide)
∙5+ years’ experience or more with a degree in HCI, art, design, or equivalent work experience in a related field
∙Design portfolio that showcases design work for B2B sites and transforming brands (Sitecore a plus) and products
(applications)
∙Experienced with digital concept development from UX and storyboarding, ideation, prototyping, responsive design
and creation using multiple tools and testing work
∙Expert using Figma Creative Suite, Figma
∙Demonstrated experience with creating design systems; rapid prototyping; building high-fidelity interactive prototypes
for research
∙Agile team experience and guiding/collaborating with team
∙Bachelor’s or Master’s degree in Graphic Design, Interaction Design, Human-Computer Interaction, or a related field.
∙Demonstrated expert-level proficiency in Figma, with a proven track record of using this tool to create high-quality
design solutions. Experience with Photoshop is a plus.
∙Proven ability to develop innovative and engaging design solutions that enhance user experience and meet business
objectives.
∙Experience in building and maintaining design systems, UI libraries, and guidelines to ensure consistency and efficiency
across projects.
∙Extensive experience applying user-centered design principles, with a focus on aligning design processes with user
needs and expectations.
∙Strong proficiency in design tools such as Figma, Sketch, Adobe XD, and prototyping tools.
∙Strong portfolio demonstrating UI/UX design expertise, including web and mobile application projects.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment
because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and
basis of disability or any other federal, state or local protected class.
Knowledge, Skills And Ability
(List the MINIMUM knowledge, skills and ability required to perform the essential functions of the position):
∙Digital designer with demonstrated UX, UI and digital design experience
∙Global product design experience – creating digital experiences that are accessible (Level AA minimum) and multi-
lingual for B2B for multiple brands
∙Create designs and low- and high-fidelity prototypes for review in multiple viewports: desktop, tablet, mobile
∙Maintain design systems and style guide creation and maintenance for multiple products
∙Understanding of front-end development and content management systems
∙Self-starter and inquisitive in nature; confident in presenting work and user experience issues and concerns
∙Able to effectively communicate to multiple stakeholder teams located globally
∙Flexible to meet with global stakeholders via conference/video calls
∙Ideate on solutions for problems to solve and develop concepts
∙Understanding of responsive design and designing for accessibility
∙Figma Proficiency: Expert-level skills in Figma, essential for creating high-quality design solutions.
∙Data Visualization: Ability to translate complex data into intuitive, user-friendly interfaces.
Version: 1.0
Updated on: 14/02/2024
∙Creativity: Strong creative skills to develop engaging and innovative design solutions.
∙User-Centered Design: Deep understanding of user-centered design principles and methodologies.
∙Design Systems: Experience in building and maintaining design systems for consistency and efficiency.
∙Collaboration: Excellent communication and teamwork skills for working with cross-functional teams.
∙User Research: Ability to conduct user research and analyze insights to inform design decisions.
∙Attention to Detail: Keen attention to detail to ensure precision in all design elements.
∙Adaptability: Flexibility to manage multiple projects in a fast-paced environment.
∙Technical Acumen: Familiarity with front-end development principles is a plus.
Remarks
∙This position is in a temperature-controlled office environment. The noise
level in the work environment is usually light to moderate.
∙This position is to work in a Hybrid model and depending on the need must
be flexible to work from office/home as required to accomplish their role.
∙This job description is not intended to be an exhaustive list of the duties and
responsibilities of this position.
∙Additional duties not included on this job description may be assigned by
management at any time, based upon the business needs of the Company.
Employees must perform all such duties assigned to them as a condition of
employment. Likewise, this job description does not alter the at-will nature
of employment at the Company.
∙The Company may review and update this job description from time to time,
as deemed necessary or appropriate in its sole discretion.
LEADERSHIP/SUPERVISO
RY (Career Band)
☐ Individual Contributor - Support ☐ Individual Contributor - Professional ☐
Technician
☐ Manager (Project/Program) ☐ Manager (of People) ☐ Executive
☐ Revenue Producing Professional ☐ Revenue Producing Manager (of People)
Career Level
(Compensation)
Travel Requirements
☐ Not Applicable or:
JD Reviewed By
JD Approved by:
Skills: skills,prototyping,design systems,ux design,user research,design,usability testing,collaboration,figma,sketch,agile methodologies,photoshop,ui design,interactive design,adobe xd,digital,ux