Franklin Fitch

Senior Technical Account Manager

Stamford, CT, US

$130k
8 days ago
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Summary

Are you passionate about technology and client success?


Do you thrive on building relationships and delivering exceptional service?




If so, we have a great Technical Account Manager/VCIO opportunity with a growing MSP that empower businesses with innovative IT solutions tailored to their unique needs.


What You’ll Do:


  • Act as the primary technical liaison for clients, ensuring their needs are met and exceeded.
  • Conduct quarterly business reviews with key clients
  • Collaborate with our technical teams to deliver seamless solutions and support.
  • Proactively identify opportunities for improvement and recommend enhancements.
  • Manage technical projects from inception to completion, ensuring timelines and budgets are met.
  • Foster strong relationships with clients, providing expert guidance and support.



What We’re Looking For:


  • Proven experience in a technical client-facing role, ideally within a managed service environment.
  • Strong understanding of IT infrastructure, cloud solutions, and cybersecurity.
  • Exceptional communication skills and a passion for problem-solving.
  • Ability to manage multiple projects and prioritize effectively.
  • A proactive mindset with a focus on client satisfaction.



This role will be 3 days a week on-site in Stamford, CT. There is a base salary up to $130,000 and great benefits.

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