Job Title: HRTS Support
Location: Shanghai
Coverage: APAC
Primary Purpose:
We are seeking an experienced HR Technology and Solutions Consultant with a strong background and technical expertise in HRIS (SuccessFactors is a MUST, Workday and T&A is a plus) to join our HRTS team. This is a global role with regional focus, pivotal in optimizing our HR systems and processes and ensuring the evolving needs of our business is met.
Key responsibility - The successful individual will leverage their proficiency to...
Act as the SME and product/technical owner of SuccessFactors for APAC region, leading and driving all the SF related initiatives including:
Daily maintenance – Act as the single point of contact for handling tier-3 escalation (from HR operations) and inquiries from the business
Change request – from requirement gathering, solution design, to configuration and development, and testing/go-live
Projects – New country setup, mass upload, data migration, new customizing report creation, etc
Manage and participate in half-year SuccessFactor system upgrade
Lead the SuccessFactors to Workday transition (data migration)
Provide support on some of the T&A initiatives and regular business as usual (BAU) work
Qualifications - An outstanding professional will have...
Bachelor’s degree in HR, Information Systems, Business Administration, or a related field. 8+ years of experience in HR technology, with at least 5 years focused on SuccessFactors
Strong understanding, client-facing and technical hands-on experience of all SuccessFactors modules including recruiting, onboarding, EC, performance, succession, compensation, learning and reporting
Strong communication and interpersonal skills to effectively partner with stakeholders at all levels. Fluent oral and written English is a MUST.
Knowledge of Workday or Time & Attendance system is a big plus.
Project management skill is a plus, with the ability to manage multiple priorities and meet deadlines
Knowledge of compliance standards such as GDPR, CCPA, and other data privacy regulations is a plus.