Our consumer research solution bolsters clients' strategic business initiatives and is a vital asset for our sales and category management teams. By conducting primary and secondary research, we uncover shopper sentiment and behavior, providing clients with actionable insights. Our expertise encompasses qualitative and quantitative research methods, and we continually adapt our services to meet client needs.
As a Senior Research Analyst, you will manage a variety of research studies, from independently handling small-scale projects to supporting larger studies under senior team guidance. Your role will involve designing research, conducting data analysis, and delivering creative, actionable recommendations for clients. This position offers growth opportunities to develop expertise in leading large-scale studies and managing client relationships.
Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!
What We Offer:
- Full-Time Benefits (Medical, Dental, Vision, Life)
- 401(k) with company match
- Training and Career Development
- Generous Paid Time-Off
Responsibilities:
- Responsible for end-to-end execution of small-scale research studies which includes designing survey questions and discussion guides, moderating interviews, and analyzing quantitative and qualitative data.
- Under the direction of a senior member of the team, support large research studies that are often complex with multi-faceted approaches. Required tasks include survey or guide development, moderation, data analytics, and storytelling.
- Responsible for project management across a variety of studies including timeline management, client engagement, participant troubleshooting, recruitment, scheduling, focus group room coordination, survey, and mobile journal programming.
- Develop core competency and become a team subject matter expert on social intelligence leveraging a variety of digital tools but mainly social listening (Infegy). Proactive in leveraging these tools to support the broader team with brand analytics and consumer sentiment on relevant topics.
- Own the management and execution of the review seeding program including client engagement, proposal development, participant selection, coordination with kitting facility, participant follow-up, and post-program reporting.
- Analyze and interpret research data including quantitative survey data and qualitative interview data, develop stories founded on research data, and develop relevant insights for our clients concisely and clearly.
Qualifications:
- 2-4 years of relevant experience (marketing, market research, data analytics, retail)
- Limited knowledge of market research techniques which could include but is not limited to social listening, online survey questionnaire development, 1:1 discussion guide design, and moderation
- Strong analytics, interpretive, & problem-solving skills, turning data into actionable insights
- Ability to prioritize numerous projects concurrently, ensuring timely completion
- Ability to quickly take raw data and create concise, insightful client-facing reports
- Customer-centric approach with a service mindset and understanding the value of providing exceptional service and fostering trust
- Strong organizational skills and can manage complex tasks, meet deadlines, and achieve success
- Proactively seeks opportunities to anticipate and address business needs
- Aptitude for learning new tools and skills
- Strong desire to elevate in role
- Knowledge of Excel including the ability to create and manipulate spreadsheets, use formulas and functions, understand pivot tables, and perform data analysis. Working knowledge of PowerPoint to follow predesigned presentations, incorporating charts, and graphs to effectively communicate insights and recommendations
- A bachelor’s degree in a relevant field such as Business, Finance, Economics, Statistics, Mathematics, Data Science, Marketing, Market Research, Psychology or a related discipline
Hybrid work environments include days in the office, in the field conducting research, and days at home office. Typical office time spent on training & development, reporting, and meetings. In-person research typically happens in retail stores about once a month or less often.
Seniority Level: Senior Associate Level
Industry: Market Research, Data Analytics, Insights & Intelligence, Category Management, Retail
Job Will Remain Open Until Filled