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Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.

Job Description

The Senior Program Delivery Manager is responsible for leading the Program Management Office (PMO) in the delivery of the Melbourne Transformation Plan (MTP), ensuring alignment of program objectives with Crown Melbourne strategy and VGCCC objectives. You will own the delivery, end-to-end, of a high-profile enterprise transformation project.

This role will provide leadership, governance, and oversight, ensuring programs are delivered on time, within scope, and on budget, whilst ensuring comprehensive reporting and analytics to support executive decision-making.

Some of your key responsibilities:

• Collaborate closely with stakeholders as a part of the PMO - serving as a primary point of contact for external consultants engaged in the MTP strategy.
• Implement and update the MTP Governance Framework, processes, and tools to ensure robust planning, execution, and governance of the MTP (as well as Transformation programs for Crown Melbourne).
• Align PMO activities with Crown Melbourne’s strategic commitments and transformation priorities.
• Act as a trusted advisor to Senior Stakeholders (Steering Committee / CEO Crown Melbourne, Crown Melbourne Board), providing strategic guidance on program priorities, risks, and resource allocation.
• Promptly escalate significant issues and provide guidance on adapting the approach to changes in the internal or external environment.
• Drive and execute change initiatives, implementing change management strategies to ensure successful adoption and transition.
• Ensure compliance with organizational policies, standards, and regulatory requirements.
• Engage and collaborate with senior executives, business unit leaders, and external partners to ensure stakeholder alignment and program success.

What you'll need to succeed:

• 8+ years of experience in program/project management, with at least 3 years in a senior PMO or transformation leadership role.
• Proven track record of leading and delivering complex, enterprise-wide programs of work.
• Strong experience in organizational transformation and change management
  
  

• Bachelor’s degree in business, Management, Project Management, or related field (essential)
• Master’s degree in Business Administration (desirable)
• Certification in program and project management methodologies (e.g.Agile)
  
  

What you can expect from us

On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.