KEY PARAMETERS

• 8+ years of experience in consulting, and creating & providing B2B software or services related technical
• solutions to International customers
• Open to international travel to meet customers & prospects
• Preference: An educational degree from OR worked & lived anywhere in the USA or EMEA region for at least 2 years; travel history to USA or Schengen countries
• Open to being flexible about work timings. Zinrelo has clients across the world, and this role would necessitate working in different time zones as required
  
  

Description

• The Senior Manager, Client Solutions is a strategic role at Zinrelo, and will have the opportunity to directly impact company revenues.
• The Senior Manager, Client Solutions will closely work with the Sales team, enabling them to close deals across various international markets.
• The Senior Manager, Client Solutions will be responsible for the end-to-end sales solutioning – understand prospects’ needs & objectives, create tailored solutions to address prospects’ requirements & use cases, drive solution demos and presentations, and facilitate closure of deals.
  
  

OBJECTIVES & SUCCESS METRICS

The success of this role will be determined by the amount of revenues closed each quarter and annually,

either through new client acquisition or cross/up selling.

Key Responsibilities

• The Senior Manager, Client Solutions will be the face of the company, act as an ambassador of Zinrelo in front of prospects, and be the bridge between Zinrelo customers/prospects and the Sales team
• The primary responsibility will be to provide solutions for sales deals, including the following:
• Understand prospects’ needs, objectives, requirements & use cases
• Understand the Zinrelo technology, product, features, capabilities, integrations, solutions, industry specific use cases, success stories, etc.
• Prepare product demos, proof of concept and custom solutions to address the needs of the prospect
• Drive solution demos and presentations independently, articulating prospects’ needs and Zinrelo solutions
• Build the solution, narrative and pitch for individual prospects; and deliver great looking presentations
• Drive technical and capabilities solutioning across the sales cycle to facilitate closing of deals by the Sales team
• Additional responsibilities would also include
• Travel to the prospect locations for technical & solutioning meetings, if required
• Understand the Zinrelo product and solution offering – key features, capabilities, value
• proposition, use cases, benefits for various industry verticals, etc.
• Respond to RFIs and RFPs
• Work with sales team members to strategize on accounts
• Liaise with other teams – Product & Engineering, Custom Development, , Customer Success
• Marketing, Partnerships – to provide feedback, understand use cases, for joint GTM, etc.
• Create innovative solutions and sales strategies to enhance sales
• Ensure detailed reporting and CRM compliance
  
  

Key Requirements

• 8+ years of proven B2B software and services consulting, sales solutioning, or technical solutioning experience in international markets.
• Hands-on experience building web applications, including HTML/CSS, JavaScript, APIs, and webhooks.
• Excellent technical problem-solving skills.
• Experience with Python or PHP would be a plus.
• Excellent written and phone communication skills with international clients
• Strong presentation skills – ability to present to Zinrelo Clients
• Capable of building positive relationships at a CXO level with Clients
• Should have worked for a software product or services company.
• Prior experience of meeting customers & prospects in international markets
• Strong solutioning and consulting skills with large companies
• Proactive, well organized, and self-motivated – ability to manage multiple engagements and sales pursuits in parallel
• Strong attention to detail
• Experience or knowledge of online marketplaces and e-commerce preferred
• Prior software engineering background