Job description

Positions: Sr. Client Servicing Manager

Industry: Event Industry

Location: Pune

Experience Required: 4 to 5 years (Event Industry Only)

Employment Type: Full-Time

Job Overview:

We are seeking an experienced and dynamic Senior Client Servicing / Business Development Manager with a strong background in the event industry. The ideal candidate should have hands-on experience in client management, business development, preparing quotations, and independently closing deals. This role demands a self-driven individual who can take ownership of projects from lead generation to event execution while maintaining excellent relationships with clients.

Key Responsibilities:

Client Servicing & Relationship Management:

• Act as the primary point of contact for clients, understanding their event requirements and expectations.

• Build and maintain long-term client relationships, ensuring customer satisfaction and repeat business.

• Provide expert consultation to clients on event planning, budgeting, and execution.

Business Development & Sales:

• Identify and acquire new clients through strategic business development efforts.

• Conduct market research to identify potential business opportunities and target clients.

• Develop and implement sales strategies to achieve revenue targets.

• Lead negotiations, close deals independently, and drive business growth.

Quotation & Proposal Management:

• Prepare accurate and competitive event quotations, proposals, and cost estimates.

• Ensure quotations align with client budgets while maintaining profitability.

• Present and explain proposals confidently to clients and secure approvals.

Event Closure & Execution:

• Independently finalize contracts, agreements, and event deliverables with clients.

• Collaborate with internal teams (production, creative, logistics) to ensure seamless event execution.

• Handle last-minute client requests, troubleshooting, and on-site event management if required.

Key Requirements:

✅ Experience: 4 to 5 years of experience in Client Servicing / Business Development in the event industry only.

✅ Industry Knowledge: Strong understanding of corporate events.

✅ Sales & Negotiation Skills: Proven track record of successfully closing deals independently.

✅ Quotation & Budgeting Expertise: Ability to create accurate event costings and negotiate profitable deals.

✅ Strong Communication & Presentation Skills: Ability to pitch ideas and interact confidently with high-profile clients.

✅ Networking & Relationship Building: A well-established network within the event industry is a plus.

✅ Self-Motivated & Result-Oriented: Ability to work independently and achieve business targets.

✅ Technical Skills: Proficiency in MS Office (Excel, PowerPoint, Word) and CRM tools.