2. JOB ENVIRONMENT AXA Global Business Services is a subsidiary of AXA Group, one of the leading insurance brands in the world. We embody the essence of a diverse, global team, uniting talents from around the world to create a seamless, supportive network for all AXA entities. Our story is one of collaboration and growth, deeply rooted in our mission and vision, guiding every step we take. Our Mission: Together with entities, we deliver advanced services and shape solutions that drive operational excellence. In the heart of AXA, our role is multi-layered. From insurance operations to corporate functions, we leverage data, technology, and diverse capabilities to enhance our partners' performance in a streamlined, efficient manner. Our Vision: Building on unique capabilities and expertise, our teams dare to open new doors for AXA. We are not just about today; we are shaping tomorrow. Our vision is to continuously develop new skills and solutions, opening doors to fresh opportunities. This means committing to the highest service and quality levels, embracing continuous improvement, and fostering courage and boldness within our team. For over 25 years, our operations have spanned across five delivery centres in India and Morocco, serving more than 35 AXA entities. Our 3,800+ strong workforce is the heartbeat of our organisation, moving forward in a culture of trust, empowerment, and care. Driven by our values, we are a cohesive global team, quick to adapt to market dynamics, united by the desire to excel. Our Centres of Excellence (COEs) offer advanced services, shaping tailor-made solutions for our partners in the Tech, Security, Data, Insurance Ops and Corporate function Ops domain. The AXAllence strategic plan for 2024-26 charts our future course, focusing on operational efficiency, employee retention and skill enhancement, and delivering unparalleled value to our partners. These pillars, supported by our vision and mission, are the foundation of our commitment to AXA. In essence, while our heritage lies in delivering value in BPO services, our innovative spirit thrives in the IT domain, all in support of the overarching AXA Group strategy. At AXA Global Business Services, we are not just preparing for the future; we are actively creating it. At AXA Global Business Services, the future is brimming with opportunities. Join us on this exciting journey! Together, we will continue to open new doors for AXA.

4. ROLES & RESPONSIBILITIES • Manage the maintenance and support of a portfolio of diverse and complex applications that are of critical strategic impact and organizational significance to AXA • Work with AXA GO and various AXA Entities to achieve strategic business objectives. • Define a strategy for Application Development and Maintenance of AXA GBS drawing parallels from the AXAllence Strategy. • Own the budgeting and budget approval and monitoring of project financials: • Ensure project / program related resourcing is effectively articulated and monitor project work to identify and address changes to project scopes and/or resource requirements in a timely manner. • Establishes priorities and documents staffing requirements for current and future years. • Facilitate project planning activities and integrate individual project strategies into an overall strategy to ensure and effective and seamless execution of projects: • Develop and maintain program / project plans, including defining goals, milestones, deliverables, and timelines. • Align / improve / refine the program / project management methodologies. • Possess apt knowledge of various methodologies like Waterfall and Agile: • Build and drive the Agile mindset and competence within AXA GBS • Breadth of knowledge across the following technologies: • Java, C#, Powershell, VB.NET, Python, SQL, HTML • Other Microsoft technologies (including PowerApps / Platform) • Cloud technologies (Microsoft Azure, AWS and GCP) • DevOps - CI/CD (Github, Jenkins) • Service Now • SAP & Peoplesoft • SalesforcProvide strategic direction and day-to-day leadership to a team of technical and business SME at AXA GBS. • Share industry insights, and best practices to optimize the performance and productivity of project teams across and ensure activities are aligned with GO and Entity’s business strategies and priorities. • Facilitate collaboration and communication between project teams, developers, test engineers and other stakeholders. • Providing necessary skilling requirements to the L&D team for the progression of resource

5. QUALIFICATIONS & EXPERIENCE REQUIRED Experience • 16.5+ years of experience in Application Development, Monitoring and Maintenance • 10 years’ experience in a tier-1 consulting firm as Delivery Partner is required • Proven track record of assessing or conducting maturity assessment of client landscape. • Strong understanding of the insurance industry, its products, and market dynamics. • Excellent communication and presentation skills, with the ability to clearly articulate complex technical concepts to non-technical audiences. • Strong negotiation and relationship-building skills. • Ability to work independently and as part of a team. • Self-motivated and results-oriented, with a strong work ethics.

Notice period - 0 to 30 days