You will act as a subject matter expert for distributed application systems, leveraging your expertise to drive operational improvements, manage incidents, and maintain enterprise applications in a secure, scalable environment. Your efforts will help ensure the optimal performance and availability of systems used by both internal teams and external partners.

Your Qualifications:

• Bachelor’s degree in Information Technology, Engineering, or a related field
• At least 5 years of experience in Linux system administration (RHEL, CentOS, or similar)
• Strong background in supporting critical production systems and driving operational improvements through automation
• Deep understanding of distributed systems, microservices architecture, and Platform as a Service (PaaS) support
• Hands-on experience with infrastructure troubleshooting, including hardware and OS-level issues
• Proficient in containerization and orchestration tools such as Docker and Kubernetes
• Skilled in using monitoring and logging tools like Splunk, Grafana, and Prometheus
• Experienced in incident management using tools such as PagerDuty and ServiceNow
• Familiar with structured data formats and APIs, including JSON and YAML
• At least 3 years of experience in managing CI/CD pipelines and version control using Git and Spinnaker
• Proficient in infrastructure configuration tools like Puppet, Ansible, or Salt
• Practical knowledge of hosted services including content delivery networks, messaging systems, API gateways, and proxies
• Strong verbal and written communication skills, with the ability to explain complex topics clearly

Nice to Have

• Relevant industry certifications such as CKA (Certified Kubernetes Administrator) or CKAD (Certified Kubernetes Application Developer)

Responsibilities

• Act as the subject matter expert for distributed applications running on hybrid cloud platforms.
• Lead incident response efforts, including post-incident reviews and long-term resolution planning.
• Drive continuous improvement through operational metrics, customer feedback, and root cause analysis.
• Collaborate with development teams to investigate complex issues and develop scalable solutions.
• Monitor, maintain, and optimize the performance and availability of enterprise applications and platforms.
• Automate repetitive tasks and streamline operational processes to reduce manual effort.
• Maintain detailed documentation for system setup, operations, and troubleshooting procedures.