TAG Heuer, founded in 1860 by Edouard Heuer in the Jura Mountains of Switzerland, is a luxury watch brand that is part of LVMH Moët Hennessy Louis Vuitton SE (“LVMH”), the world’s leading luxury group. For 163 years, TAG Heuer has demonstrated pure avant-garde watchmaking spirit and a commitment to innovation with revolutionary technologies.

Today, the brand’s core collection consists of three iconic families designed by Jack Heuer – TAG Heuer Carrera, Monaco, and Autavia – and is rounded out with the contemporary TAG Heuer Link, Aquaracer, Formula 1, and Connected lines.

With a rich history of innovation and precision, TAG Heuer remains at the forefront of the luxury timepiece industry.

Job Scope

Reporting directly to the Boutique Manager, the Senior/Client Advisor will be responsible for achieving and exceeding sales targets as assigned, cultivating and maintaining a loyal customer base and assisting with daily boutique operations

Other responsibilities include

• Inventory management and maintain good housekeeping condition in the boutique including visual merchandising
• Providing excellent customer service by sharing product knowledge with customers and follow up closely with customers on after sales service matters
• Taking ownership on the monitoring of after sales service of customer database and support in-store marketing events
• Act as a brand ambassador and uphold the brand image for TAG Heuer

Profile

• Min. 2 years of experience in (luxury) retail operations
• Experience in Watches industry is a plus
• Fluent in English (both written and spoken) with strong interpersonal skills
• Sales and result oriented
• Good team player
• Strong in customer service