Senior Account Director

Drive Strategic Growth. Lead with Vision. Elevate Client Success.

Mills James is seeking a dynamic Senior Account Director to join our Sales Leadership Team. This senior-level role will lead strategic account development, build long-term client relationships, and drive business growth across national and enterprise-level clients. If you are a proven sales leader with a passion for client success and a deep understanding of video production, live events, and creative services, we want to hear from you.

What You'll Do

• Lead strategic accounts across corporate, nonprofit, and agency clients—serving as the primary point of contact and trusted advisor.
• Build strong relationships with senior and key decision-makers, agencies, and internal teams to drive recurring revenue and account growth.
• Coach and mentor emerging sales talent to foster a high-performance culture.
• Collaborate cross-functionally with Live Event, Video & Broadcast production teams along with Finance, Marketing, HR, IT and other functional experts to develop and deliver tailored solutions.
• Oversee account planning, proposal development, contract negotiation, delivery coordination, and billing processes.
• Contribute thought leadership and innovation to client strategies and internal initiatives.
  
  

What You Bring

• 10+ years of experience in strategic account management within video production, live events, or related professional services.
• A strong track record of building trusted client partnerships, achieving revenue goals, and delivering measurable client impact.
• 5+ years of team management experience.
• Expertise in business development, client strategy, financial stewardship, and CRM tools (e.g., HubSpot).
• Exceptional verbal, written, and interpersonal communication skills.
• A self-starter mindset with a proactive, problem-solving approach.
  
  

Why Mills James?

We're a creative media production powerhouse fueled by passion and partnership. Here, your voice matters. You'll work with the best in the business across video, live events, branded content, and digital experiences. We empower leaders who innovate, inspire, and make a lasting impact.

Benefits: Mills James offers a comprehensive benefits package for this full-time opportunity, including Anthem/ERC health, Guardian dental and vision care, wellness program, Employee Assistance Program (EAP), 401(k) and Roth 401(k) with company match.

Join Mills James as a Senior Account Director. Lead national accounts, grow client relationships, and drive revenue across live event and video production services. A unique leadership opportunity for a strategic, client-focused sales pro. This role is based in Columbus, OH.