Secure Access Service Edge (SASE) is a cloud-native architecture that unifies SD-WAN with security functions like SWG, CASB, FWaaS, and ZTNA into one service using Palo Alto Prisma Access.

Responsibilities:

• Operations of Palo Alto Prisma environment
• Evaluate and configure firewall and proxy policy requests
• Handle Requests, Incidents, Changes and Problems (ServiceNow)
• Handling functions like IDS, Malware Detection and SSL-interception
• Install, configure and troubleshoot Palo Alto Firewalls
• Configure and maintain Side to Side VPN connections into different internal environments
• Communicate with different internal departments as well as external companies and vendors
• Work closely with our global network/security counterparts in London, New York and Singapore
• Maintain certificates within the SASE environment
• Open and track vendor tickets
• Maintain and troubleshoot Remote Access for the bank in close cooperation with workplace and the vendor
• Provide 1st and 2nd level support for our customers
• Coordinate video streaming events with workplace and our provider Palo Alto Networks
• Contribute as an effective team player in an agile team
• Rotational oncall support during Germany’s off business hours

Qualifications

• Relevant professional training / qualifications in networking / computer studies
• 2 - 5 years' of professional experience in the areas of Network Security and Firewall
• Understanding of Network Security principles and best practices
• Network theory and services (TCP/IP, UDP/IP, 7 layers of OSI, DNS, DHCP)

Professional Skills (technical, methodology and business):

• SASE environments (preferred Palo Alto Prisma)
• Palo Alto Firewalls and Panorama Management
• User-based-authentication in proxy-environments (Active Directory)
• Remote Access
• SSL-interception
• Network Protocols
• SD-WAN
• Running and supporting high availability infrastructure
• Cloud-technologies
• Documentation of IT-infrastructures

Personal Skills:

• High level of responsibility, team ability and initiative
• Good communication skills and strong analytical skills, as well as the pleasure of solving complex questions and getting to know new topics
• Willingness to participate in on call service
• This role to be located in Bayan Lepas, Pulau Pinang.