About the Role

The SAP S/4HANA Basis Support Consultant is responsible for the administration, configuration, and maintenance of SAP S/4HANA systems. This role ensures the smooth operation, high availability, and performance of SAP environments, including system upgrades, performance tuning, and troubleshooting.

About Delaware

We exist to help our clients reach their full potential, by applying our common sense, business experience and passion for technology.

Delaware is a global consultancy that partners with leading technology providers such as SAP (Platinum Partner) and Microsoft to deliver advanced digital solutions. We develop, innovate and implement technology transformations guiding our clients towards an intelligent future.

Everyone at Delaware is a steward of the business. We are building for the future and for those that succeed us, and we take responsibility for our relationship with the social and ecological environment.

What will you be doing.

• Installation and Configuration: Install and configure SAP S/4HANA systems, including the underlying database and operating system.
• System Maintenance: Perform regular system checks, updates, and patches to ensure optimal performance.
• Database Administration: Manage database tasks such as backup, recovery, system copy, and performance tuning.
• Technical Support: Provide technical support to users, troubleshoot issues, and ensure seamless integration with other IT systems.
• Security Management: Implement and maintain security measures to protect system data. Perform day-to-day AMS support tasks including user access provisioning, role maintenance, troubleshooting access issues, and responding to SAP security-related incidents and service requests. Analyze and resolve authorization errors in various SAP systems (ECC, S/4HANA, Fiori, BW, GRC, Cloud etc.).
• Documentation: Maintain documentation of system configurations, changes, and updates.
• Collaboration: Work closely with other IT teams to manage system migrations and ensure smooth operations.
• Monitoring: Monitor system performance and make necessary adjustments to ensure optimal performance.
• Training: Provide guidance and support to end users and train them as necessary.

Is there a match?

• Experience: Minimum 5 years of proven and relevant experience as an SAP Basis Consultant with a strong background in focused support (AMS). Experience of SAP HANA is a MUST, preferably with SAP S/4HANA. Hands-on experience in installation and version upgrades, patching on application, OS (AIX/Linux & Windows) and database layer.
• Technical Skills: Strong knowledge of SAP HANA technology, system installation, configuration, and performance tuning. Completion of fully cycle Basis implementations would also be preferred.
• Problem-Solving: Excellent problem-solving skills and ability to troubleshoot complex issues.
• Communication: Strong communication skills to interact effectively with users and IT teams.
• Security: Understanding of SAP security, authorization concepts, and user administration. Familiarity with basic GRC concepts and tools (preferred).
• Education: Bachelor's degree in computer science, Information Technology, or related field.
• Preferably experienced in ITIL methodology
• Knowledgeable in ITSM tool (ServiceNow or similar) for ticket management.

Preferred Qualifications:

• Certifications: Certification in SAP Basis or related areas.
• Cloud Experience: Experience with cloud-based SAP solutions (S4 HANA public cloud, IAG) and hybrid environments.
• DevOps: Familiarity with DevOps practices and automation tools.

This role is crucial for maintaining the reliability and efficiency of SAP S/4HANA systems, ensuring they meet the needs of the organization.

Our Culture and Values

We attract and retain only the best people who share our values and thrive in our culture. We strive for the highest levels of excellence in all that we do – with our clients, our people, our business, our careers. We do the right thing to satisfy our clients, combining quiet confidence and a human touch. We are open, positive, enthusiastic and energetic. At Delaware we value and invest in personal competence as much as technical competence and we all want to help each other succeed. We value diversity for the breadth of perspectives and skills it brings us and the better results it produces.

We enjoy each other’s company. We work hard together, and we have fun together. We trust one another. Underpinning our culture are our core values. They are a living part of our daily interactions, influencing what we do and how we do it. They guide how we work with our colleagues, customers, and partners.

Care - we take responsibility.

Commitment - we commit, we deliver.

Community - we are better together.

Respect - inclusive and diverse.

Entrepreneurship - we cherish creativity and drive

Click the Apply now button below and hopefully we’ll get to meet each other soon!