Droisys is an innovation technology company focused on helping companies accelerate their digital initiatives from strategy and planning through execution. We leverage deep technical expertise, Agile methodologies, and data-driven intelligence to modernize systems of engagement and simplify human/tech interaction.
Amazing things happen when we work in environments where everyone feels a true sense of belonging and when candidates have the requisite skills and opportunities to succeed. At Droisys, we invest in our talent and support career growth, and we are always on the lookout for amazing talent who can contribute to our growth by delivering top results for our clients. Join us to challenge yourself and accomplish work that matters.
Role: Business Operations Analyst
Location: Fremont, CA (Onsite)
Duration: 6+ Months
Rate: $50/hr W2
Top Skills:
SAP transactional experience: preferably SAP within service orders IW73 Data analytic skills to analyze transactional data and ensuring consistency between SAP & Microsoft Dynamics Very organized person who can track down issues and provide consistent customer service to end users
Monitoring and resolving issues related to SAP service orders and notifications Analyzing data tie-off between SAP & Microsoft Dynamics Establishing best practices for data consistency and reducing errors Processing SAP customer master requests requiring changes to Plant, Sales Org, Functional Location, etc.
Update and maintain data accuracy within SAP business systems Navigate SAP installed base records Create and maintain SAP equipment records Interact closely with internal customers, understanding their issues, and guiding them within the boundaries of the business process Monitor and respond to user transactional issues promptly Participating in training programs to understand new project dependencies Reviewing and updating service process documentation & training Effectively find and export SAP data and combine data from multiple sources Ability to analyze data to generate actionable insights and presents the findings to the business users for informed decision making
Skills:
SAP service experience (FSM, CS, PM or SD) Microsoft Dynamics experience (FSM) Familiarity with SAP install base, equipment records, and service orders Excellent time management and organizational skills Good communication and interpersonal skills
Droisys is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. Droisys believes in diversity, inclusion, and belonging, and we are committed to fostering a diverse work environment.