About The Role

Studio Diseno is seeking a highly experienced and skilled Salesforce Technical Implementation Consultant to play a critical role in supporting our CRM implementation.

This is a hands-on position requiring a deep understanding of Salesforce architecture, configuration, integration, and best practices for enterprise CRM deployments.

The ideal candidate will be a self-starter, a problem-solver, and a strong communicator with a proven track record of successfully delivering Salesforce solutions.

Key Responsibilities

End-to-End Implementation Leadership :

• Lead and support the full lifecycle of Salesforce implementations, from requirements gathering and design to development, testing, deployment, and post-implementation support.
• Ensure alignment with business objectives and project timelines.
  
  

Collaboration & Requirements Gathering

• Collaborate closely with cross-functional teams, including business stakeholders, IT, and other relevant departments, to gather and analyze business requirements and translate them into technical specifications.
  
  

Solution Design & Architecture

• Design scalable and robust Salesforce solutions that meet business needs and adhere to best practices.
• Contribute to the overall Salesforce architecture and ensure its alignment with the organization's long-term strategy.
  
  

Configuration & Customization

• Configure and customize Salesforce applications, including objects, fields, workflows, validation rules, process builder, flows, and other automation tools.
• Develop custom solutions using Apex, Visualforce, and Lightning Components as needed.
  
  

Integration

• Integrate Salesforce with third-party systems using various integration methods, including REST/SOAP APIs, middleware platforms (e.g, MuleSoft), and other relevant tools.
• Ensure data integrity and seamless data flow between systems.
  
  

Technical Guidance & Best Practices

• Provide technical guidance and best practices to the team and stakeholders on Salesforce development, deployment, and maintenance.
• Champion best practices for optimizing CRM performance, user experience, and security.
  
  

Testing & Quality Assurance

• Conduct thorough system testing, including unit testing, integration testing, and user acceptance testing (UAT), to ensure the quality and stability of Salesforce solutions.
• Troubleshoot and resolve issues effectively.
  
  

Documentation

• Create and maintain comprehensive documentation related to Salesforce implementations, including design documents, technical specifications, user manuals, and training materials.
  
  

Continuous Learning

• Stay up-to-date with the latest Salesforce advancements, new features, and best practices.
• Evaluate and recommend innovative solutions to improve the CRM platform and its utilization.
  
  

Stakeholder Management

• Effectively communicate with stakeholders at all levels, providing regular updates on project progress, risks, and issues.
• Manage expectations and ensure stakeholder satisfaction.
  
  

Qualifications

• 7+ years of hands-on experience in Salesforce implementation, configuration, customization, and integration.
• Deep understanding of Salesforce architecture, data model, security frameworks, and best practices.
• Strong proficiency in Apex, Visualforce, Lightning Components (LWC and Aura), and other Salesforce development tools.
• Experience with various integration tools and techniques, including REST/SOAP APIs, web services, and middleware platforms (e.g, MuleSoft).
• Proven track record of successfully delivering complex CRM implementations in enterprise environments.
• Experience with Agile development methodologies.
• Excellent analytical, problem-solving, and troubleshooting skills.
• Strong communication, interpersonal, and stakeholder management skills.
• Ability to work independently and as part of a team.
  
  

Preferred Qualifications

• Salesforce certifications such as Salesforce Certified Technical Architect, Platform Developer I/II, Administrator, or other relevant certifications.
• Experience with specific Salesforce clouds (e.g, Sales Cloud, Service Cloud, Marketing Cloud).
• Experience with data migration and data cleansing.
• Familiarity with other CRM platforms
  
  

(ref:hirist.tech)