TATA Consulting Services

Salesforce IT Business Analyst

Oakland, CA, US

Remote
Full-time
$110k–$140k/year
1 day ago
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Summary

Must Have Technical/Functional Skills * Experience with Salesforce CRM tools, SQL, Jira, Agile methodologies. * Experience with Salesforce integrations and third-party applications. * Knowledge of Agile project management methodologies. * Experience with data migration and data management tools. * Familiarity with Salesforce Einstein Analytics. Roles & Responsibilities * Collaborate with business stakeholders to collect, document, validate, and review business requirements. * Understand the requirements, communicate with business stakeholders, technical architects, designers, developers. * Develop, execute, and document test cases, ensuring thorough validation and defect tracking. * Develop and maintain Salesforce dashboards, reports, and workflows. * Identify and document test cases, defects using tools like Jira and work closely with teams to resolve issues. * Automate validation and testing processes to improve efficiency and reduce manual efforts. * Maintain detailed documentation of testing outcomes, workflows, and issue resolution. * Collaborate with stakeholders to align the technical solutions with business requirements and objectives. * Provide recommendations to improve process workflows and ensure compliance with quality standards. * Conduct user training sessions and provide ongoing support. * Participate in project planning and provide status updates to project managers. * Assist in the design and implementation of system integrations with Salesforce. * Ensure compliance with data governance policies and best practices. Salary Range: $110,000-$140,000 a year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SP1

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