Tata Consultancy Services

Salesforce IT Business Analyst

Oakland, CA, US

$140k
9 days ago
Save Job

Summary

Must Have Technical/Functional Skills

  • Experience with Salesforce CRM tools, SQL, Jira, Agile methodologies.
  • Experience with Salesforce integrations and third-party applications.
  • Knowledge of Agile project management methodologies.
  • Experience with data migration and data management tools.
  • Familiarity with Salesforce Einstein Analytics.

Roles & Responsibilities

  • Collaborate with business stakeholders to collect, document, validate, and review business requirements.
  • Understand the requirements, communicate with business stakeholders, technical architects, designers, developers.
  • Develop, execute, and document test cases, ensuring thorough validation and defect tracking.
  • Develop and maintain Salesforce dashboards, reports, and workflows.
  • Identify and document test cases, defects using tools like Jira and work closely with teams to resolve issues.
  • Automate validation and testing processes to improve efficiency and reduce manual efforts.
  • Maintain detailed documentation of testing outcomes, workflows, and issue resolution.
  • Collaborate with stakeholders to align the technical solutions with business requirements and objectives.
  • Provide recommendations to improve process workflows and ensure compliance with quality standards.
  • Conduct user training sessions and provide ongoing support.
  • Participate in project planning and provide status updates to project managers.
  • Assist in the design and implementation of system integrations with Salesforce.
  • Ensure compliance with data governance policies and best practices.

Salary Range: $110,000-$140,000 a year

TCS Employee Benefits Summary

Discretionary Annual Incentive.

Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support: Maternal & Parental Leaves.

Insurance Options: Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.

Time Off: Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

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