Must Have Technical/Functional Skills
- Experience with Salesforce CRM tools, SQL, Jira, Agile methodologies.
- Experience with Salesforce integrations and third-party applications.
- Knowledge of Agile project management methodologies.
- Experience with data migration and data management tools.
- Familiarity with Salesforce Einstein Analytics.
Roles & Responsibilities
- Collaborate with business stakeholders to collect, document, validate, and review business requirements.
- Understand the requirements, communicate with business stakeholders, technical architects, designers, developers.
- Develop, execute, and document test cases, ensuring thorough validation and defect tracking.
- Develop and maintain Salesforce dashboards, reports, and workflows.
- Identify and document test cases, defects using tools like Jira and work closely with teams to resolve issues.
- Automate validation and testing processes to improve efficiency and reduce manual efforts.
- Maintain detailed documentation of testing outcomes, workflows, and issue resolution.
- Collaborate with stakeholders to align the technical solutions with business requirements and objectives.
- Provide recommendations to improve process workflows and ensure compliance with quality standards.
- Conduct user training sessions and provide ongoing support.
- Participate in project planning and provide status updates to project managers.
- Assist in the design and implementation of system integrations with Salesforce.
- Ensure compliance with data governance policies and best practices.
Salary Range: $110,000-$140,000 a year
TCS Employee Benefits Summary
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.