SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.

What You’ll Do

• Support development of the environment including customization of objects, fields, layouts, reports, dashboards, and security.
• Identify improvement opportunities to optimize system processes.
• Work with subject matter experts to design and implement Salesforce functions and processes.
• Respond to maintenance and user support requests, troubleshoot system issues and resolve them in a timely fashion to minimize the impact on users.
• Create and maintain training documentation and perform user training.
• Training for new Salesforce users including process requirements.
• Help promote best practices in Salesforce usage.
• Help implement and roll out add-ons and integrations.
• Make users aware of new features.
• Document Salesforce processes and procedures
  
  

Experience You’ll Bring:

• A minimum of 4 years of hands-on proven SalesForce Development experience.
• 3 years of programming experience in Salesforce Lightning Web Components (LWC) , REST/SOAP APIs, APEX triggers/classes and Visual Force.
• Experience with Force.com tools, such as Data loader and Visual Workflows.
• Excellent oral and written presentation and communication skills.
• Hands-on experience in writing test scripts and implementing automated testing strategies.
• Salesforce certifications such as Platform Developer I is a plus.
• Solid understanding of basic sales processes.
• Exposure to Einstein technologies and Omni-Channel, with a flexible mindset to learn new technologies and stay updated with the evolving Salesforce ecosystem.
• Excellent oral and written presentation and communication skills
• Strong problem-solving abilities individually and within a team, across various platforms.
• Self-starter organized and attentive to detail.
• Creative, energetic, positive attitude.
• Collaborates well with others.
  
  

Nice to have:

• Salesforce Administrator Certification
• Salesforce Developer Certification
  
  

If you want to bring your ideas to life, apply at SOTI today.

Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee.