Job Purpose

To analyze the processes of the Client /Company; design the CRM workflows in Salesforce and provide custom solutions for specific business requirements.

Key Accountabilities

• Carry out detailed analysis on business requirements through stakeholders, utilize knowledge of best practice & domain expertise to develop effective solutions on Salesforce.com in accordance with our internal processes and structure.
• Maintain, configure, and test all the CRM platform along with managing deadlines and producing technical documentation.
• Ensure best data solutions are provided and best practices are followed, by working closely with other teams for performing data reviews to develop effective CRM solutions.
• Take ownership of release cycles to implement and deploy new/updates to existing applications and code aligned with project timelines.
• Provide Salesforce product knowledge and develop the Salesforce platform as and when required.
• Provide regular training on the CRM platform to all stakeholders of the organization.
• Ability to work independently with ability to write, interpret, critique technical specifications.
• Maintaining the security and integrity of the application software.
  
  

Requirements

Minimum qualifications

• Bachelor’s/Postgraduate degree in IT, Certified Salesforce Platform Developer I
  
  

Minimum Experience

• 3- 5 years Salesforce product knowledge
• Design & implement APIs and web-based interfaces utilizing Apex code, Web Services, etc
• Implementation experience on LWC and Experience cloud is a must have.
• Well experienced in Lightning Aura Components, Visual Force pages, Apex Classes, Apex Triggers, Batch Apex,
• Experience cloud and other Salesforce.com standard features.