The Salesforce Administrator & Developer will serve as the primary point of expertise for all Salesforce Sales and Service Cloud functionalities, driving innovation, efficiency, and integration across the organization. This role involves a mix of administrative tasks, custom development, and strategic collaboration with business and technical stakeholders to design and implement solutions that enhance workflows, improve data accuracy, and streamline business processes.

• Act as the subject matter expert for Salesforce Sales & Service Clouds, providing primary support for all Salesforce-related functionalities
• Manage and enhance integrations with platforms like HubSpot, Zoho Desk, and Insycle, ensuring seamless data flow
• Design, develop, and implement Salesforce functionalities, including custom objects, flows, validations, Lightning components, and Apex coding
• Collaborate with stakeholders to develop technical designs for complex projects using both standard Salesforce features and custom solutions
• Perform administrative tasks such as user account maintenance and system audits
• Lead the design and development of integrations to improve data accuracy and team productivity
• Stay updated on Salesforce features and security trends, advocating for their adoption to drive innovation and efficiency
• Manage deployment processes in collaboration with Sales Operations and Engineering teams
• Document technical specifications, provide training, and mentor junior team members to enhance team capabilities

• CRM Process Improvements: Optimize workflows and processes within Salesforce
• Data Accuracy: Ensure consistent and accurate data across integrated systems

• 5-10 years of experience in Salesforce development (Sales & Service Clouds)
• Expertise in Apex, Visualforce, Lightning components, and advanced Salesforce configurations
• Strong analytical and problem-solving skills with a focus on innovative solutions
• Familiarity with security best practices in Salesforce
• Experience with Salesforce integration tools (e.g., Zapier) and API integrations
• Bonus: Experience with HubSpot CRM

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