Job Description: Sales Support Executive - B2BCompany Overview: Pice is a Banking & Financial Services (BFSI) company serving Indian SMEsPice is a Fintech startup proudly backed by Nexus Venture Partners and 9 other renowned Angel investors. We are doing this by streamlining all current modes of payments used by a business (net banking & UPI) by bringing them into one place and also introducing newer ways of payment like using personal credit cards for business transactions.Job Overview: As a Sales Support Executive, you will be at the forefront of driving customer acquisition and retention for our B2B payments application. You will play a pivotal role in supporting sales by providing exceptional assistance to users and prospects.Responsibilities:

• Collaborate with the Ops team to identify and engage potential customers, understanding their unique payment needs and challenges.
• Provide pre-sales support, addressing inquiries about the B2B payments application and guiding prospects through the features and benefits of our product.
• Assist users with post-sales onboarding, ensuring a smooth transition and helping them maximize the application's capabilities.
• Proactively follow up with leads and prospects, nurturing them throughout the sales process and converting them into satisfied customers.
• Stay updated on industry trends, competitive landscape, and product updates to effectively position our B2B payments application in the market.

Requirements:

• Proven experience in sales support, customer support, or a related role.
• Excellent interpersonal and communication skills in both Hindi and English, with the ability to engage clients and articulate the value of our Product. Knowledge of any other Indian languages is a plus.
• Ability to work in a fast-paced environment and handle multiple customer interactions simultaneously.
• Prior sales experience in Fintech/Financial services will be a plus.

What you can expect from us -

• High ownership of a product and working directly with Founders
• Great Compensation with seed stage ESOPs
• Generous paid time off and healthcare benefits
• Our team is fond of football matches, frequent lunches, and partying hard.