Position Summary: 

Seeking a naturally outgoing and vibrant sales professional with a strong background in customer success strategy implementation. We need someone to nurture and optimize our sales funnel, and to drive enrollment for upcoming new programs. This will begin as a part-time role focused on our private lessons program, and will expand to full-time within 90 days as we bring programs on-line. You will report directly to 7DC’s Executive Director, and also work closely with our Lessons Manager, Marketing Director, and Community Programs & Partnerships Director.

Job Description:

Core Competencies needed for this role:

• Direct sales experience (3+ years) specifically selling products and/or services direct to consumers and managing a sales pipeline. Relevant educational background or equivalent training is expected.
• Advanced time management, planning, execution, and organizational skills
• Detail-oriented, thorough, communicative, responsive, warm, engaging, and reliable
• Ability to design and champion a successful sales campaign and juggle multiple priorities, projects, and timelines
• Able to work and execute projects independently while being highly collaborative.
• Exceptional communication skills, both written and oral, and ease interfacing with a wide array of audiences
• Analytical skills to identify trends and sales patterns
• Some leadership qualities to guide other staff in improving
• Background in music, community, education, or creative spaces a significant plus

Core Responsibilities:

Manage the private lessons sales pipeline

• Optimize 7DC’s website landing pages and oversee calls to action
• Convert new inquiries to intros and enrollments via phone calls, text, email, and in-person meetings, using the Opus1.io prospects pipeline tool
• Track and organize leads in each stage. Follow up using an established formula of contacting, making contact logs, communicating with the team
• Meet new students in-person on days you are at the studio – give welcome tours, perform enrollments conversations, and get clients excited to grow

Plan and execute on filling slots for new group class programs and masterclasses

• Develop pricing and policy strategy with the Executive Director and other stakeholders to help drive enrollments in new programs
• Work alongside the Marketing Director and other relevant leadership to build sales and marketing campaigns to fill spots in new and established programs
• Leverage CRM banks to locate and contact target customers for each program

Analyze KPIs and improve student retention

• Collect and analyze lesson KPIs and present to and work with Lessons Team to identify trends across lessons enrollment, pauses and stops, and retention
• Analyze student retention metrics and collaborate with the Lessons Team and instructors to develop a program to maximize retention

Develop a sales capture strategy to grow 7DrumCity and collaborate across teams to implement

• Apply previous sales experience to generate and pursue new leads and develop promotional strategies to grow enrollment and participation across 7DC programs
• Collaborate across teams to develop and implement promotional campaigns to drive sales
• Work with the Finance and Marketing teams to develop a sales budget and support tracking and analysis of sales spending
• Work with the Marketing team to update the website as necessary

Availability Requirements:

• 20 hrs/wk to begin, focused on private lessons portfolio, growing to 32-35 hrs/wk within 90 days as we begin to launch campaigns and new programming
• During initial 20 hr/wk period: 7DC operates 7 days a week. Hours are somewhat flexible (within 7DC’s normal working times) and will be determined with and approved by Supervisor. Plan to be available for work up to 5 days/wk, at least 4 hrs/day.
• Upon working full-time hours: Schedule will generally be Monday-Friday, 5 days/wk, about 7 hrs/day, with occasional weekend flexibility for specific projects and events.
• Start date is as soon as possible

Compensation & Perks:

• $20/hr training rate, then $25/hour starting rate. Pay is hourly to start, may move to salary later upon achieving a predictable schedule.
• Free practice in rental rooms during happy hour (before 5pm weekdays, after 6pm weekends)
• 25% off any food, beverage, or retail items sold at 7DC.
• Benefits package is offered if reaching 32 recurring hours or more per week, which includes accumulated PTO, partial health insurance compensation, and a cell phone reimbursement plan.