Performs product design, bug verification, release testing and beta support on application’s software projects which may require research and analysis. May assist in performing telephone client work. Operates under minimal supervision. Typically requires 4 years of technical experience in product design and product support. Essential Duties and Responsibilities Per Education and/or Experience performs moderately complex product design, systems analysis and programming activities on applications software which may require in-depth research. Performs design implementation and maintenance of single product modules/sub-systems or on lower level issues of multiple products. Prepares technical documentation of product sub-systems. Conducts unit testing and integration testing for functionality and limits. Performs moderately complex bug verification, release testing and beta support for assigned products. Researches problems discovered by QA, or product support and develops solutions to the problems. Assists in performing client work via telephone on moderately complex applications. Researches and understands the marketing requirements for a product, including target environment, performance criteria and competitive issues. Researches new technology or development tools to remain informed of current technology.