At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

• Maintain and update claims activity in system - Webclaims
• Liaise externally with relevant DB Schenker stakeholders, to reduce financial exposures and maintain an efficient claims handling process.
• Provide reporting and feedback to all stakeholders on cargo loss and damage exposure.
• Maintain consistent financial data on all FF &TP claims factors and provide guidance on appropriate P&L reserves.
• Consciously maintain a customer focus mindset all throughout “Claims” activities.
• Handle and execute Healthcare/Pharma shipments (documentation) as per organizational guidelines, customer requirements and GDP Principles.
• Participate actively on all required team meetings.
• Performs other duties as assigned by direct superiors and managers.
• Compliance with the work procedures & data privacy
• Previous experience in 3PL customer relationship
• Previous experience in Claims and or Supply Chain/ Freight Forwarding industry.
• Advanced computer literacy
• Effective written communication skills.
• Efficient & effective data management skills.
• Good Interpersonal skills.
• An ability to work and manage issues independently.
• Eager to learn and develop.
• A clear and thorough understanding of international transport conventions; (an advantage)
• Strong background on Claims analysis or interpret contractual obligations; (an advantage)