JOB DESCRIPTION

Technical Skills

• Good understanding of ISO 27001 and/or CompTIA
• An industry recognized certification like ITIL / ITSM is an advantage
• Understanding of Project management methodology

Process Specific Skills

• Ability to interface and communicate at all levels within Company and Client organizations.
• Understanding of Enterprise Business Processes, Information Security and IT Process, Service Delivery is vital.
• Working knowledge of MS office

Soft Skills

• Good presentation and interpersonal skills.
• Excellent problem-solving skills in a cross functional environment
• Client stakeholder management
• Strong verbal and written communication skills
• Strong customer service orientation ability to connect with global customers and work with Global teams
• Good listening and consultative skills

RESPONSIBILITIES

Essential Functions

• Cyber Team – Facilitates activities of Cyber Exemption Request, Client Business Security and Cyber representative for Change Approval Board
• Liaison with Business to understand their Cyber Security, Privacy and BCM requirements and effectively engage, communicate and assign the request to the corresponding internal teams
• Business Value Creation – responsible for identifying, implementing and review of service catalog improvement initiatives. Drive productivity, efficiency and improvements of service catalog operation
• Driving awareness, adherence and compliance to Company and Client’s Cyber Security, Privacy and BCM policies and standards

QUALIFICATIONS

Qualifications

• Graduate, Preference for Engineering or Information Technology preferred with industry recognized certifications like ISO 27001, CompTIA, ITIL/ ITSM, PMP
• Minimum 1-3 years in managing Information Security service delivery
• Willingness to work in a 24 x 7 environment