Supporting sites in developing effective improvement strategies and ensuring they have the right resources.
Acting as the key liaison between the Global Quality team and regional sites to set and align on goals, plans, and metrics.
Training and mentoring quality representatives in partnership with site leaders.
Leading efforts to maintain ISO certifications and industry standards while driving cross-functional quality initiatives.
Taking charge of major customer claims and production quality issues, ensuring swift resolutions with the right expertise from R&D, Operations Technology Director (OTD), and other critical teams.
Aligning regional quality efforts with global strategies to ensure consistency and best practices.
Contribute to the Global Quality Team, helping shape short- and long-term plans for improving the Quality Management System.
Drive the Global Quality Strategy in the region by leading key projects and ensuring process alignment across sites.
Support new quality personnel onboarding, ensuring a smooth transition and effective training.
Assist multiple sites with quality-related problem-solving and continuous improvement initiatives.
Analyze performance data, identify risks, and develop Quality Improvement Plans (QIP) to address trends, reduce costs, and enhance compliance.
Oversee the Quality Management System (QMS) at sites, including audits, complaint handling, process validation, and regulatory compliance.
Serve as the main contact for major quality issues, collaborating with customers and internal teams to resolve concerns effectively. Requirements
Master’s degree in Chemistry or Chemical Engineering is highly preferred.
Quality management and auditor certifications are a plus.
At least 10 years of experience in the chemical industry, ideally in a similar role or a technical support function.
Strong critical thinking, analytical, and problem-solving skills, with the ability to assess financial, market, and data trends.
Excellent networking, communication, reporting, and presentation skills to engage both internal and external stakeholders.
Familiarity with cost and inventory control, internal controls, economic evaluations, and SAP data structures.
Ability to make sound decisions in complex situations, involving the right people, assessing risks, and taking responsibility.
Skilled in leading teams, driving collaboration, and influencing stakeholders to achieve shared goals.
A proactive approach to challenging the status quo and driving ongoing process improvements.
Strong understanding of product lines, statistical tools (SPC/SQC), and data-driven decision-making.
Ability to build relationships at all levels, inspire teams, and drive alignment across business functions.
Comfortable working in a collaborative environment, yet ready to take a hands-on approach to daily challenges.
Willingness to travel within the region to support multiple sites.
Proficiency in local language and fluent English is required.
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