Overview

Under the direction of the Director of Operations, the Regional Operations Manager will be responsible for the oversight of the day-to-day operations and delivery of core services at 6-8 community centers.

Responsibilities

• Supervision and evaluation of Center Directors within their respective region.
• Serving as lead in addressing ongoing personnel and labor matters at BCYF sites as it relates to employee conduct.
• Management of internal BCYF communications and data systems including but not limited to performance management reporting, data collection and general departmental communication.
• Ensuring the safety standards of facilities and equipment through departmental procedures regarding facility usage and facilitating repairs and capital improvements where necessary.
• Ensuring that sites within their region are supporting the programmatic needs of the community and adhering to established departmental program standards.
• Supporting community centers as needed regarding program budget development, community relations, constituent needs and site management, including site council/advisory board collaboration.
• A comprehensive understanding and enforcement of BCYF protocols and procedures as outlined in the BCYF Operations Manual and the City of Boston policies and procedures.
• Facilitation of hiring, assignment and deployment of core staff within a region.
• Coordinating and facilitating monthly regional meetings to discuss relevant departmental information and ensure timely communication of important deadlines and initiatives.
• Assisting in the on-going development and implementation of BCYF's emergency response plan.
• Performs other duties as assigned.
  
  

Minimum Entrance Qualifications

• Five (5) years of management, supervisory and administrative experience preferably at a community center or other site-based community service provider.
• Bachelor's degree preferred.
• Ability to exercise good judgment and focus on detail as required by the job.
• Excellent communication skills.
• Knowledge of facility management including programmatic scheduling, technology and emergency response.
• Experience with enterprise technology systems, including but not limited to MS Office and web-based applications.
  
  

CORI And SORI Check Required .

Boston Residency Required.

Terms

Union/Salary Plan/Grade: Non-Union/MO-11

Hours Per Week: 35