Overview Under the direction of the Director of Operations, the Regional Operations Manager will be responsible for the oversight of the day-to-day operations and delivery of core services at 6-8 community centers. Responsibilities * Supervision and evaluation of Center Directors within their respective region. * Serving as lead in addressing ongoing personnel and labor matters at BCYF sites as it relates to employee conduct. * Management of internal BCYF communications and data systems including but not limited to performance management reporting, data collection and general departmental communication. * Ensuring the safety standards of facilities and equipment through departmental procedures regarding facility usage and facilitating repairs and capital improvements where necessary. * Ensuring that sites within their region are supporting the programmatic needs of the community and adhering to established departmental program standards. * Supporting community centers as needed regarding program budget development, community relations, constituent needs and site management, including site council/advisory board collaboration. * A comprehensive understanding and enforcement of BCYF protocols and procedures as outlined in the BCYF Operations Manual and the City of Boston policies and procedures. * Facilitation of hiring, assignment and deployment of core staff within a region. * Coordinating and facilitating monthly regional meetings to discuss relevant departmental information and ensure timely communication of important deadlines and initiatives. * Assisting in the on-going development and implementation of BCYF's emergency response plan. * Performs other duties as assigned. Minimum Entrance Qualifications * Five (5) years of management, supervisory and administrative experience preferably at a community center or other site-based community service provider. * Bachelor's degree preferred. * Ability to exercise good judgment and focus on detail as required by the job. * Excellent communication skills. * Knowledge of facility management including programmatic scheduling, technology and emergency response. * Experience with enterprise technology systems, including but not limited to MS Office and web-based applications. CORI and SORI check required . Boston Residency Required. Terms: Union/Salary Plan/Grade: Non-Union/MO-11 Hours Per Week: 35