Via Benefits by WTW

Records and Information Management Senior Analyst

Taguig, NCR, PH

25 days ago
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Summary

  • 202502184
  • Taguig, Metro Manila, Philippines
  • Full time

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Description

An experienced Records and Information Management (RIM) Analyst is required to join the WTW RIM function on a permanent basis, operating at a global level. Experience of working in partnership with legal/privacy, cyber & information security, enterprise risk management, compliance, technology and business stakeholders is vital for this role. Experience of working with on and off-shore stakeholders in a multi-vendor environment is also required.

The RIM Analyst will help to review compliance status of the RIM programme through a variety of workstreams and projects aiming to ensure the main principles of information categorization and lifecycle, retention, legal hold management and disposition are effectively implemented across a large diverse company.

The Role

  • Assess elements of RIM program compliance against a defined set of requirements, including record categorization against the company Records Retention Schedule, disposition and legal hold processes
  • Prioritize reviews with a defined risk-level approach in conjunction with the Line of Business / corporate function remediation plans, providing robust challenge and suggesting actions to overcome barriers where required
  • Co-ordinate and explain strategic remediation recommendations to process and system owners
  • Liaise with technical specialists and other business analysts from WTW/3rd parties to support remediation ensuring these meet defined requirements
  • Act as a Business Partner to various assigned Lines of Business and Corporate Functions
  • Track completion of remediation milestones
  • Report on progress, highlight, escalate and overcome any issues or barriers to delivery
  • Establish strong relationships with process, system, risk and record owners
  • Execute regular process to monitor and control in-scope procedures and systems, and drive delivery of the plans against agreed deadlines

Qualifications

The Requirements

  • Solid knowledge of record and data retention - legal and regulatory requirements
  • Demonstrable knowledge of the lifecycle management of records
  • Candidates with implementation of retention requirements and process improvement experience are preferred
  • Proven analytical and organizational skills
  • Ability to plan, lead and implement projects across regions and work on virtual teams
  • Ability to multi-task and prioritize work to meet deadlines
  • Must be a self-starter and able to self-direct
  • A team player who delivers high quality service in a virtual environment
  • Conscientious and driven by an attention to detail with a focus on high quality work
  • Proactively looks for ways to improve operational efficiency toward continuous improvement
  • Strong communication skills, both written and verbal
  • Technical RIM experience in M365 an advantage
  • Experience with legacy data remediation planning and implementation preferred
  • Effective in a fast paced, busy and pressurized environment
  • Adaptive to change

Qualifications

  • Min 5 years of overall business management experience in a complex, financial services, or professional services organization
  • Min 5 years working in a Records and Information Management (RIM) or Privacy/Data related roll
  • RIM certification of industry qualification is desirable

WTW is an Equal Opportunity Employer

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