An experienced Records and Information Management (RIM) Analyst is required to join the WTW RIM function on a permanent basis, operating at a global level. Experience of working in partnership with legal/privacy, cyber & information security, enterprise risk management, compliance, technology and business stakeholders is vital for this role. Experience of working with on and off-shore stakeholders in a multi-vendor environment is also required.
The RIM Analyst will help to review compliance status of the RIM programme through a variety of workstreams and projects aiming to ensure the main principles of information categorization and lifecycle, retention, legal hold management and disposition are effectively implemented across a large diverse company.
The Role
Assess elements of RIM program compliance against a defined set of requirements, including record categorization against the company Records Retention Schedule, disposition and legal hold processes
Prioritize reviews with a defined risk-level approach in conjunction with the Line of Business / corporate function remediation plans, providing robust challenge and suggesting actions to overcome barriers where required
Co-ordinate and explain strategic remediation recommendations to process and system owners
Liaise with technical specialists and other business analysts from WTW/3rd parties to support remediation ensuring these meet defined requirements
Act as a Business Partner to various assigned Lines of Business and Corporate Functions
Track completion of remediation milestones
Report on progress, highlight, escalate and overcome any issues or barriers to delivery
Establish strong relationships with process, system, risk and record owners
Execute regular process to monitor and control in-scope procedures and systems, and drive delivery of the plans against agreed deadlines
Qualifications
The Requirements
Solid knowledge of record and data retention - legal and regulatory requirements
Demonstrable knowledge of the lifecycle management of records
Candidates with implementation of retention requirements and process improvement experience are preferred
Proven analytical and organizational skills
Ability to plan, lead and implement projects across regions and work on virtual teams
Ability to multi-task and prioritize work to meet deadlines
Must be a self-starter and able to self-direct
A team player who delivers high quality service in a virtual environment
Conscientious and driven by an attention to detail with a focus on high quality work
Proactively looks for ways to improve operational efficiency toward continuous improvement
Strong communication skills, both written and verbal
Technical RIM experience in M365 an advantage
Experience with legacy data remediation planning and implementation preferred
Effective in a fast paced, busy and pressurized environment
Adaptive to change
Qualifications
Min 5 years of overall business management experience in a complex, financial services, or professional services organization
Min 5 years working in a Records and Information Management (RIM) or Privacy/Data related roll
RIM certification of industry qualification is desirable
WTW is an Equal Opportunity Employer
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