Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients.
Our values and purpose define Epworth's approach and delivery. We pride ourselves on communicating and delivering them in a real and meaningful way. Every Patient Matters.
In the Quality Manager role, based in Richmond, you will be responsible for providing support in quality improvement, accreditation preparedness, clinical risk, complaint and clinical incident management and clinical audit to the divisions' executive and leadership teams. You will be part of the Clinical Governance Team and report to the Clinical Governance Manager.
You will make an impact by:
· Assisting and supporting continuous improvement activities across Epworth Richmond;
· Supporting department managers and senior leaders with ongoing accreditation preparedness
· Providing strong and visible support, advice and education to staff regarding quality and patient safety incident management;
· Ensuring responsive patient feedback and proactive patient experience improvement processes
· Working collaboratively within the division and with Clinical Service Heads to deliver safe and effective care.
· Supporting the clinical risk management process to ensure appropriate reporting, posting and follow up of clinical incidents
To be successful in this role…
You passion for patient safety and strong understanding of the quality cycle is evidenced by your commitment to supporting our hospital achieve excellence in patient care and provide safe positive patient outcomes.
You will have
· A qualification as a Registered Nurse, and extensive experience working in the clinical risk management and/or quality program of a large health service;
· A strong understanding of accreditation requirements including the National Standards
· Experience working collaboratively with a range of professionals and staff to deliver quality and clinical auditing projects that support improved patient outcomes;
· Highly developed analytical skills to drive improvement through the production of presentations, reports and submissions;
· Passion for and understanding of the quality improvement cycle;
Position Description Inherent Reqirements
We will review applications as we receive them.
About Epworth Richmond
Epworth Richmond is a rapidly growing, fast-paced and dynamic teaching hospital where you will work alongside highly skilled practitioners in all areas. You will challenge your skills, broaden your experience, and grow your expertise through exposure to a wide range of clinical specialties, treatment options and the latest in technology. Epworth will support you to provide the best possible care to our patients by continually investing in your education, better facilities, and technologie
At Epworth, it’s a community.
It’s the sense of belonging and being part of an organisation and a team that works to make sure that every patient matters. In addition to this, you will have access to:
At Epworth, we care.
We care about our patients and we care about our people. We care about keeping everyone safe. We care about valuing and empowering our people, and growing careers. And we care about giving our people support and flexibility to thrive, and contribute to our communities.
Enquire / Apply for this Position
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For more information, refer to the attached position description or contact XXX
As a result of Coronavirus (COVID-19), it is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had COVID-19 vaccinations, including where recommended by public health authorities and booster vaccinations.
As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and hold a valid employee Working with Children Check (provided by you).
At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all – across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs – that reflect the communities we work in. At Epworth, we care.
It is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had an annual Influenza vaccination, where this is required under Epworth policy.
As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and may be required to hold a valid employee Working with Children Check (provided by you).
At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all – across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs – that reflect the communities we work in. At Epworth, we care.