About the Role:

Fitzrovia is seeking an experienced and motivated Property Manager to join our team.

The Property Manager will be responsible for overseeing the daily operations of our residential communities, ensuring a seamless, high-quality living experience for residents. This role involves managing all aspects of property management, from maintenance and financial performance to team leadership and customer service. The ideal candidate will be a dynamic leader with a proven track record in property management, exceptional organizational skills, and the ability to thrive in a fast-paced environment.

At Fitzrovia, we pride ourselves on being an entrepreneurial and innovative organization, which makes this role well suited for a candidate looking to roll up their sleeves, wear multiple hats and contribute to all aspects of real estate investment and development.

As we are a highly collaborative team, this role is full-time in-office, and the successful candidate will be required to work in the office Monday to Friday.

Responsibilities:

• Ensure the seamless operation of our community in a fast-paced environment by overseeing all aspects, including maintenance, capital improvements, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, service contracts, expense control, and audits.
• Deliver a 5-star living experience by providing exceptional customer service and continually seeking ways to enhance the resident experience. Align with the building's brand to improve customer satisfaction, reputation, renewals, revenue, and profitability.
• Maintain a positive living environment by promptly resolving resident conflicts and ensuring consistent follow-up
• Drive revenue growth through market analysis and creative marketing strategies.
• Develop, mentor, lead, and manage a high-performing, cohesive team, including maintenance and property administrator(s), to maximize engagement
• Uphold and model the Fitzrovia mission to be a best-in-class property management company
• Manage the community’s budget, finances, and property performance metrics.
• Collaborate with leasing staff to ensure that leasing and marketing objectives are achieved
• Plan and execute resident events.
• Audit resident files to ensure they meet company standards
• Build positive relationships with vendors, prospects, residents, and team members

Qualifications and Experiences:

• High school diploma required; post-secondary or bachelor’s degree preferred
• 3-5 years of property management experience, including 2-3 years in budgeting and financial reporting
• Proven leadership experience with strong team development skills
• Excellent communication and customer service skills.
• Ability to manage multiple priorities and adapt to changing demands.
• Calm under pressure with a results-driven, self-motivated approach.
• Proficiency in Microsoft Office Suite and Yardi property management software.

Why Fitzrovia:

Fitzrovia is Canada’s largest developer of purpose-built rentals, with over 8,800 units completed, acquired, or under development across the Greater Toronto Area and Montreal, representing over $9 billion in assets under management. We deliver high quality rental supply to the housing market across the affordability spectrum, including our flagship Fitzrovia Collection communities, Maddox modern vintage communities and Waverley premier student accommodations.

We distinguish ourselves through our vertically integrated operating model where we own and manage the full process from land acquisition through to design, construction, leasing and award-winning property and asset management. We put our residents first and relentlessly innovate to exceed their expectations with world-class hospitality, amenities, and customer service. Our vibrant rental communities inspire and connect our residents while delivering long-term cash flow and capital appreciation for our investment partners.

We focus on our people and our culture, and offer a competitive salary, benefits, and career development opportunities. As a proud Canadian company, we are consistently recognized as one of the Best Places to Work by The National Apartment Association. To learn more about Fitzrovia, our people and our communities, visit www.fitzrovia.ca. The future of rental living is here.

Fitzrovia is an equal opportunity employer and is committed to creating an inclusive environment for all our employees. If you require reasonable accommodation during the recruitment process, please reach us at [email protected].

** La version française de cette offre d'emploi est disponible ici: LinkedIn