We are looking for an experienced project manager to join a Transformation team. You will join a 16- people team consisting of transformation leads, business analysts, change/lean leads, a BPM expert, a strategy manager and a transformation analyst. Your personal focus will be on managing projects across our digital transformation journey, with a focus on new technologies and customer journeys. Your specific focus will be on the vendor selection and implementation of a new telephony system, and the data collection of prospects and tied agents in our systems.

We expect this mission to take one year, with the possibility to extend with another 6 months.

Centre of Brussels

Start date : ASAP

Insurance Sector

3days/ at home

Telephony systems into previous experience is necessary

Project Management & Delivery:

* You will be responsible for scoping, engineering requirements (in collaboration with the BA), planning, creating business cases, problem-solving, and managing risks and issues. Especially in the scope of telephony systems for our customer service department

* You will ensure on-time, in-scope, and within-budget delivery, aligned with requirements. * You will structure project implementation according to the Stage Gate Model. * You will monitor and report on progress (internally and to the Group) and KPIs.

Stakeholder Management & Communication:

* You will present to the steerco and ensure the involvement of sponsors and other stakeholders.

* You will foster efficient collaboration among project team members for successful outcomes. * You will plan activities and tasks for stakeholders, focusing on delivery.

Transformation Expertise & Development:

* You will contribute to the development of our center of excellence for transformation management by actively participating in knowledge sharing and functional domain and role development.

Required skills and competencies :

* Education and experience: Master's degree in Business, Management, IT, or a related field, with 5+ years in program/project management and a proven track record with successful delivery of transformation projects * Structure and result-oriented way-of-working related to project execution

* Methodologies and background: Knowledge of project management, insurance, business casing, risk management and great problem-solving skills.

* Communication and Deadline Handling: Excellent communication, presentation, and interpersonal skills at different hierarchical levels (from operations to C-level) and in an international context, with the ability to manage multiple priorities

If you are interested in this opportunity, I invite you to reply with your updated CV.