Project Manager - Office & Application Manager Support
Kuala Lumour, Malaysia
Responsibilities:
• Governance of IT Project deliverables.
• Ensure project implementation process adherence to governance guidelines.
• Periodically refine project management framework and processes, identifying gaps and areas for improvements.
• Minimize project management risk, to achieve maturity level for project management of the organization.
• Support IT project steering committee and reporting.
• To support Project Manager including tracking project status of deliverables and milestones, issue coordination, planning, reporting, and coordinating activities in support of quality objectives.
• To lead and manage minor or medium scale IT (application or infrastructure) projects for deliveries.
• Coordinate and monitor project activities within project team to ensure project deliver on time.
• Perform any other task as and when requested by supervisor / management.
Run & Maintain
• Act as IT focal point of application and infrastructure managed by the company Group IT.
• Ensure that application used within the organization meeting internal or external operational objectives.
• Manage and involved in the day-to-day support applications in the company.
• Manage and collaborate cross function in the company's IT team that include escalation of any issue and ensure that support is timely and effective.
• Monitor, report and communicate on application operational status, and performance, ensuring that issues are identified and addressed in a timely and effective manner.
• Develop and maintain documentation related to the application, including support procedures in line with ITSM standard and the company IT policy.
Key Challenges
• The casual employee will need to work across different time zones and regions occasionally.
• Many rounds of cross-functional collaboration and engagement with various business stakeholders before arriving at a decision.
• Ability to remain flexible and adaptable in a rapidly changing environment.
Requirements: