The Project Coordinator works with clients and internal teams to drive project deliverables to be completed in an efficient manner to uphold business initiatives. This position ensures that all projects are completed and meet the needs set forth by the client while overseeing all billing and time spent.
Key Responsibilities/ Duties
Organize and facilitate project planning (budget, schedule, procurement, quality, and risk) for series of interrelated telecommunications and/or infrastructure tasks.
Manage and report project progress and issues, escalating issues as necessary.
Understand the impact and scope of schedule changes and engage account managers to issue changes of plan, as necessary.
Act as the central point of contact for the project for both internal and external stakeholders.
Create active communication plan to deliver necessary information to stakeholders.
Apply project management processes and tools to assigned projects.
Develop and maintain relationships with clients, vendors, and internal teams.
Track and maintain the schedule and budget to ensure all documentation is accurate and complete.
Knowledge, Skills, Abilities, And Behaviors
Excellent spoken and written communication, interpersonal, and relationship building skills.
Successful track record of both short- and long-term customer project completion with references.
Demonstrated ability to drive timelines with internal teams.
Ability to work with minimal supervision.
Understands when to escalate questions and concerns to senior employees and management.
Strong competence to motivate and influence key stakeholders.
Comfortable working with multiple internal teams, from individual contributors to senior executives, as well as building/maintaining relationships with clients, partners, alliances etc.
Comfortable with complexity and thinking on multiple levels of abstraction; demonstrates use of critical thinking techniques.
Sound business acumen skills; thrive in a fast-paced, dynamic work environment.
Education/ Experience
2+ years of IT Project Management experience.
Bachelor’s degree from an accredited university/college preferred.
Prior Telecommunications and/or IT infrastructure experience preferred.
Experience with ConnectWise, SmartSheet highly preferred.
Certifications
CAPM highly preferred, must be acquired within first 6 months of employment if not complete.
Physical Demands
Sedentary Work – Exerts up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
Disclaimer
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
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