Program Manager(Automation)

Responsibilities

• Define and drive the enterprise automation strategy across multiple technologies
• Lead automation project execution across various teams, ensuring alignment with business goals
• Establish and enforce automation governance, best practices, and security guidelines
• Collaborate with engineering, IT, and business teams to identify automation opportunities
• Manage and mentor automation teams, ensuring skill development and knowledge-sharing
• Troubleshoot and optimize automation workflows to ensure efficiency and scalability
• Stay ahead of emerging automation trends and innovations
  
  

Skills

• Expertise in automation frameworks across multiple technologies, including AIOps, DevOps, RPA, EUC Automation, Conversational AI
• Basic understanding of automation tools such as Ansible, Terraform, ServiceNow ITOM, UiPath, Automation Anywhere, Blue Prism, Power Automate, Kubernetes, and scripting languages (Python, PowerShell, Shell, etc.)
• Basic understanding of CI/CD pipelines, Infrastructure as Code (IaC), and ITSM & Monitoring Tool integration
• Understanding of API development, Webhooks, and automation scripting
• Expertise in designing and implementing enterprise-wide automation strategies
• Ability to evaluate new automation technologies and provide strategic recommendations
• Strong problem-solving, analytical, and leadership skills
• Excellent communication, stakeholder management, and collaboration skills
• Primary Competency: Project/Program Management, Strategic Planning, Process Automation
• Secondary Competency: Change Management, Communication Skills, Resource Allocation
  
  

Experience

• 15+ years of total IT experience
• 10+ years in IT automation, DevOps, or related fields
• 5+ years in leading automation initiatives across multiple domains
• Hands-on experience in enterprise IT automation and digital transformation projects
• Experience with Agile/Scrum methodologies and managing cross-functional teams
• Strong background in governance, risk, and compliance (GRC) for automation
• Experience of ITIL and ITSM best practices
  
  

Salary Range- $95,000-$110,000 a year