Program Manager(Automation) Responsibilities: * Define and drive the enterprise automation strategy across multiple technologies * Lead automation project execution across various teams, ensuring alignment with business goals * Establish and enforce automation governance, best practices, and security guidelines * Collaborate with engineering, IT, and business teams to identify automation opportunities * Manage and mentor automation teams, ensuring skill development and knowledge-sharing * Troubleshoot and optimize automation workflows to ensure efficiency and scalability * Stay ahead of emerging automation trends and innovations Skills: * Expertise in automation frameworks across multiple technologies, including AIOps, DevOps, RPA, EUC Automation, Conversational AI * Basic understanding of automation tools such as Ansible, Terraform, ServiceNow ITOM, UiPath, Automation Anywhere, Blue Prism, Power Automate, Kubernetes, and scripting languages (Python, PowerShell, Shell, etc.) * Basic understanding of CI/CD pipelines, Infrastructure as Code (IaC), and ITSM & Monitoring Tool integration * Understanding of API development, Webhooks, and automation scripting * Expertise in designing and implementing enterprise-wide automation strategies * Ability to evaluate new automation technologies and provide strategic recommendations * Strong problem-solving, analytical, and leadership skills * Excellent communication, stakeholder management, and collaboration skills * Primary Competency: Project/Program Management, Strategic Planning, Process Automation * Secondary Competency: Change Management, Communication Skills, Resource Allocation Experience: * 15+ years of total IT experience * 10+ years in IT automation, DevOps, or related fields * 5+ years in leading automation initiatives across multiple domains * Hands-on experience in enterprise IT automation and digital transformation projects * Experience with Agile/Scrum methodologies and managing cross-functional teams * Strong background in governance, risk, and compliance (GRC) for automation * Experience of ITIL and ITSM best practices Salary Range- $95,000-$110,000 a year #LI-SP3 #LI-VX1