Job Description About NovaBenefits NovaBenefits is on a mission to provide the best in class health and wellness benefits for employees in India. We envision that a vast majority of the country's population will get better access to high-quality healthcare through their employers. We are a tech-first company and believe that technology can make this vision a reality by offering a 10x better experience and fixing the broken processes for all stakeholders - Employees, Employers, HR admins, Insurers, and Healthcare providers. At Nova, we're looking to create and own the employee wellness category. In a short span of 15 months, we've built an outstanding team, achieved product-market fit, raised double-digit millions in funding and become the first company to secure an IRDAI Insurance broking licence. The difference? We see ourselves in the business of improving employee happiness instead of insurance and as such more an HR tech company. Nova Benefits has been co-founded by Yash Gupta (IIT Delhi - Comp Sci, Samsung Korea) and Saransh Garg (IIT Bombay, BCG, Accel, Y-Combinator). We are backed by the top venture funds in the country - BVP, SIG, Better Capital, Titan Capital and Multiply Ventures. About The Role We are looking for a dynamic, entrepreneurial-minded individual who thrives in the 0-to-1 journey of building startups. If you’ve been a founder yourself and bring valuable insights from your previous ventures, we want to connect with you! At Nova, we are continuously innovating to enhance our sales and service efficiency, and you could be the next key player driving this transformation. Join us in shaping the future of our company, and we promise that this role will be a pivotal, career-defining opportunity for you. If your goal is to become a startup founder in the future, seize this opportunity now! Core Responsibilities: In your role as Program Manager, Sales, you will: Head a team of Business Development Representatives and drive lead generation for the insurance line of business for the Company Drive OKR (goals) for the entire sales team, by identifying key levers to push metrics in the right direction Create, own, leverage and refine dashboards in CRM, tracking business metrics timely and accurately Conduct root cause analysis (RCA) for the challenges facds in revenue operations/lead generation and will arrive at scalable processes to address them Work closely with Head of Sales and Founders to improve overall business efficiency Drive marketing efforts (eg: via email) to contribute to lead generation Implement tools to improve revenue operations Core Requirements: Minimum 2 years of experience in a high growth start-up working in Sales/Founder’s Office. Being an ex-founder or ex-Chief of Staff is a bonus Excellent in MS Excel (Power Query/Power Pivot/VBA) and proficient in SQL Working knowledge in CRMs Ability to break down and solve problems through structured thinking and analysis Having high learning agility to pick up new softwares and tools Willingness to work in an environment that is rapidly scaling, highly collaborative & constantly facing ambiguous situations that requires a strong independent mind-set Excellent communicator who can effortlessly distill complex information into simple insights and inspire the team